Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,513 Reviews)
Rating breakdown 11,513 reviews
5 Stars
5,531
4 Stars
2,657
3 Stars
1,699
2 Stars
786
1 Star
840
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
TurboTax desktop version is great, but FYI...
on February 16, 2026
Posted by: None_and_Done
from California
This is great, particularly with the questions/reminders to direct me to things I may have forgotten or just not aware of. However, FYI I did encounter a situation where the software counted an income item twice because it imported the document twice. I was able to correct it by deleting one of the copies that wasn't actually complete with address info missing. But this is why I use the desktop version because you can delve into the deepest details which is helpful. Had this happened with the online version, I imagine I could have missed it, or could have had a struggle trying to call Turbo Tax for assistance to have it corrected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Longterm loyal customer
on February 15, 2026
Posted by: NW Customer on MI
from Washington
I've been using Turbotax for almost 30 years and I continue to be very pleased. This year I had to use the online human tax expert help and she saved me almost $300 more. Love this program and its service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quibbles
on February 16, 2026
Posted by: Larry Y
from Oregon
Some of the prior year's information did not carry over to this year. Also, for the Oregon state tax return, Oregon has a "kicker" that returns excess collections over the state budget to tax filers for odd years. Since the "kicker" worksheet wasn't used for the 2024 return, the form didn't load automatically for 2025. If I hadn't known to search for the "kicker", I could easily have missed being refunded 9.836% of my 2024 Oregon tax. This alternating year kicker arrangement should generate a prompt from TurboTax to remind taxpayers of its existence.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A guided tour at an appreciated price.
on February 16, 2026
Posted by: Bun10
from PA
After years of complicated returns and high accounting fees my tax situation became much simpler. This program has walked me through completing my own taxes with a format that is very easy tp use and much cheaper. I appreciate both.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to Use
on February 16, 2026
Posted by: Bobosco
from South Dakota
I have been using TurboTax for many years and appreciate that it is pretty straight forward and easy to use. It was especially helpful when I use to itemize. I have multiple investment accounts, so I used the paid version of TurboTax to handle all of the investment information. I will usually use the import document feature but in my opinion, it is sort of a hassle and sometimes does not import all of the information, so I end up just entering the information myself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Taxes
on February 16, 2026
Posted by: BillFSU
from Georgia
Great product, I use every year. Not sure why a windows 10 compatibility was not made available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 16, 2026
Posted by: ChetKn
from New York
Excellent, easy to use program -- really helps me understand tax details etc...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax permits known bugs to persist
on February 16, 2026
Posted by: ADK3
from MD
My return suffered from a known bug, that had been reported in the online community pages last year in which Form 1099-DIV box 12 amounts that are taxable in MD do not transfer to form 502 Line 2. It's bad enough that you have the bug, but to know about it and not offer a work around is unacceptable. You should be transparent about known bugs and offer work arounds. Of course ideally, you should fix them. But in the interim, you should at least let customers know that the bug exists and how to deal with it.
Written by a customer while visiting turbotax.intuit.com