Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,513 Reviews)
Rating breakdown 11,513 reviews
5 Stars
5,531
4 Stars
2,657
3 Stars
1,699
2 Stars
786
1 Star
840
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
I have no complaints.
on February 15, 2026
Posted by: Steveolfart
from North carolina
It works for me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is Not Awesome.
on February 15, 2026
Posted by: Out40Dollars
from MA
$40 to submit a federal return prepared on your software is outrageous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not free filling
on February 15, 2026
Posted by: AlfredoZ
from SD
Somehow I was charged $40 for electronically filing my tax return when I should have been able to file for free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very satisfactory
on February 15, 2026
Posted by: christop021822
from Oregon, OR
Easy to understand, easy to follow, very accurate, very informative.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax has become less user-friendly
on February 15, 2026
Posted by: hello or whatever
from Indianapolis, IN
It has become less user-friendly. e.g. found more errors and to fix them were not straight forward. No help on each page as easy as used to be. Now it goes to an online help that was not very useful. It seems it was made this way to "encourage" us to use the live help that would cost $60.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
OK
on February 15, 2026
Posted by: Fedo1
from FL
I had to buy a new computer with windows 11 to use TurboTax this year. Not fair.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Buggy on Windows 11
on February 15, 2026
Posted by: RudyA1
from CA
TurboTax desktop: Install is problematic on Windows 11. Not to mention the TurboTax update just hangs and had to reinstall to workaround the issue by downloading the updated version. In the midway trying to launch the TurboTax program on windows 11 it gets blocked. There is no way run it even with Admin Privilege.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been using Turbotax for decades...
on February 15, 2026
Posted by: Bbradd
from OK
Some years TT has had misfires but this one was excellent for my tax situation. Still would like to see it for older and different platforms.
Written by a customer while visiting turbotax.intuit.com