Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,525 Reviews)
Rating breakdown 11,525 reviews
5 Stars
5,538
4 Stars
2,661
3 Stars
1,700
2 Stars
786
1 Star
840
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
1
unable to e-file CA state return
on February 14, 2026
Posted by: sen1ortrend
from CA
unable to e-file CA state return. credit card payment already accepted, but still unable to e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax needs new computer to use
on February 14, 2026
Posted by: Barry 74
from wa
I have used it for years but was really frustrated that it will not use Ventura software on a Mac this year, had to by a new computer to be able to use the Turbo Tax I had already purchased. :(
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Just average harder to use than past versions
on February 14, 2026
Posted by: kyds
from IN
Was not able to connect with any live turbo tax person about software questions no tax questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 14, 2026
Posted by: Leonidas 1
from Illinois
Could have NEVER done it without Turbo Tax ! Thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good product.
on February 14, 2026
Posted by: Joe381
from FL
Tax returns for my wife and I are relatively simple - just pensions, social security, stocks, dividends, and interest. TurboTax was very good about guiding me through the various topics and downloading the pertinent information from my broker. I did have a question about the home energy tax credit because I had purchased energy efficient sliding glass doors, and TurboTax's explanation about qualifying for the credit were sufficient for me to determine that I did not qualify for the credit. Unfortunately, I did not ask the vendor or manufacturer whether the doors were Energy Star-rated, so that meant that I did not qualify for the credit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax experieince
on February 14, 2026
Posted by: TOmike
from California
I had a brief phone call with one of your advisors to point me to the proper input section for a 1099-B. Easy peasy and quickly done. Only a 3 minute wait on a Saturday evening. Very appreciated.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax document download/auto fill
on February 14, 2026
Posted by: josephdoughnt
from ks
Was not able download W2 and Brokerage tax documents to auto fill desktop version. Had to manual enter. Was not a problem in past years. Perhaps desktop vs online version glitch.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Fantastic
on February 14, 2026
Posted by: PNW Gal 13
from Washington, WA
It is so much easier and faster to complete tax returns using TurboTax software. I appreciate being able to keep an electronic version of the file for my records. The returns look professional because they are neat and orderly. Plus, there is peace-of-mind e-filing due to the process that keeps track of the return's status. In the old days, we would hope and pray everything was correct and the envelope would arrive safely when the returns were sent via snail mail. I like the options for professional help and an audit defense too.
Written by a customer while visiting turbotax.intuit.com