Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,539 Reviews)
Rating breakdown 11,539 reviews
5 Stars
5,546
4 Stars
2,664
3 Stars
1,702
2 Stars
786
1 Star
841
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Download version is confusing
on February 14, 2026
Posted by: Volfan73
from Georgia
I purchased the Premium Fed and State download version. Horrible time trying to get it loaded and accessed. Intuit kept trying to get me to use on-line version instead. Wasted a couple of hours trying to get it to work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Good
on February 14, 2026
Posted by: Tradewinds115
from 13265 North Iron Hawk Drive
Been using for years. Don't stop the desktop service.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is a tad harder to use with Mac OS
on February 14, 2026
Posted by: BillR347
from AZ
had to get phone support, and Michael was very helpful and Professional
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax was frustrating this year
on February 14, 2026
Posted by: PHS2025
from OH
It's easy to use, but there are bugs on form 8283, specifically with section A columns (g) and (i). And when I try to override them it won't let me e-file. The resulting return is probably good enough, but it is not accurate according to IRS instructions. I spent 2-3 hours on the phone before I was finally told there is a known bug. This was frustrating and honestly makes me wonder if there are other mistakes I haven't caught.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast
on February 14, 2026
Posted by: Mimitis305
from Fl
Always use Turbo Tax because is easy to follow and I trust all the legality is up to date.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Software
on February 14, 2026
Posted by: Zeek49
from nj
Been using TT for 15+ years... Still the best but getting pricey..
C
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Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Worst TurboTax experience in years.
on February 14, 2026
Posted by: Djames123
from Oklahoma
Late program updates and could not import any documents. The only reason I purchased Premier was the brokerage import capabilities. After years of using TurboTax this was the single worst experience I have had.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sucks
on February 14, 2026
Posted by: sucks too
from 8803 Quartzite Circle, 8803 Quartzite Circle
Will not let me change my routing number to efile, I am stuck!!!!!
Written by a customer while visiting turbotax.intuit.com