Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,589 Reviews)
Rating breakdown 11,589 reviews
5 Stars
5,560
4 Stars
2,680
3 Stars
1,715
2 Stars
788
1 Star
846
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Good product
on February 12, 2026
Posted by: Lorie90
from MO
I like the program; in most cases it is easy to use. And accurate.
Problem: One investment was a 1099MISC, and program took it to Schedule C. After much research and time wasted, I learned how to take it to "Other Income." That should be easier.
Also when I bought Premier Federal and State, it advertised free fed and state filing. However, I had to pay $25 for Missouri filing.
Problem: One investment was a 1099MISC, and program took it to Schedule C. After much research and time wasted, I learned how to take it to "Other Income." That should be easier.
Also when I bought Premier Federal and State, it advertised free fed and state filing. However, I had to pay $25 for Missouri filing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 12, 2026
Posted by: esperata
from Florida
Long time user and I always find it easy to use and great support when needed. This year the billing has me confused between online use and desktop. I completed my return and electronically filed it not knowing what turbo tax charge would be. I am also disappointed on not being able to upload my Its' deductible file that I saved when in formed the application was being cancelled.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
the fee is ridiculous when I paid for the software
on February 12, 2026
Posted by: RMfam
from Texas
I am not thrilled I paid for the software and I needed to pay to submit my return electronically.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Major failure and no recourse for ordinary users.
on February 12, 2026
Posted by: Shocked and dismayed
from New York
I have had at least five years of satisfaction from your product but have lost faith in it today. It is convoluted and sent me in circles. Then I found I could not easily print copies for my files. I need estimated payment vouchers and am still trying to find a simple way to find these documents. Tax season is stressful and you have failed to help me file my return. I am sorry that your product has failed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
g
on February 12, 2026
Posted by: gggn
from minnesota
the final steps were confusing as to a lack of specific / easy to follow directions you can do much better in directing "the next click"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax as a Friend
on February 12, 2026
Posted by: MasterCylinder004
from Utah
2025 is ~the 20th year I've used TurboTax. I've never had a problem .
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another in a long line of successful Tax Returns
on February 12, 2026
Posted by: SpaceNorman the Original
from Michigan
I've been using TurboTax for years. The software makes the tax easy. There's enough help documentation to research tax rules whenever I've been uncertain. My tax situation is relatively simple - when completed my likelihood of being audited appears quite low. I've prepared enough returns that I'm both familiar and cmfortable with th process.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Way To File Taxes for Seniors
on February 12, 2026
Posted by: BGres
from wa
As a retired senior of 82 years I find that with TurboTax Premier I can easily do my own taxes. I have IRAs, dividends, interest, etc. and all of this is easily melded into the IRS return. This is done in my own home at my leisure. No need to turn everything over to a tax consultant and pay high prices. I've been doing this for years and will continue to do my taxes with TurboTax.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com