Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,499 Reviews)
Rating breakdown 10,499 reviews
5 Stars
5,050
4 Stars
2,417
3 Stars
1,550
2 Stars
712
1 Star
770
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Mattie
on February 9, 2026
Posted by: Well done taxes
from Mississippi
I use Turbo every year for the last ten years, like it very much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
2025 version is TERRIBLE
on February 9, 2026
Posted by: JimM62
from nj
I ve used TurboTax for alomst 20 years and this is the worst version ever.......Your online assistant is terrible in terms of navigation and accessibilty.
Im swithing to HR Block.
Im swithing to HR Block.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Wish free features were available
on February 9, 2026
Posted by: GracerW
from MIchigan
Tried to use the free version but could not because I have an HSA. This is a simple return otherwise. Also it would be nice to allow E-File for state returns for free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why not choose the best?
on February 9, 2026
Posted by: Rixfrom412
from Pennsylvania
I've used TurboTax for more than 10 years. It is user-friendly even if you don't know much about taxes. It asks questions you didn't even know should be asked and, if you don't have answers, has a very large, knowledgeable user group that loves to answer your questions. The IRS has never questioned my returns and I have never been audited. What more could a self-filer ask?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Good
on February 9, 2026
Posted by: Pauleeeee
from Michigan
No I dont want to explain myself thank you very very very much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very useful and easy to use.
on February 9, 2026
Posted by: KZitt
from Georgia
I find Turbo Tax easy to use to complete my taxes. I have used it for over 20 years, and I have never had any problems. I prefer the Desktop download, and I find it easy to install and use on 2 different computers. IIt is very compatible with my computer. The features are easy to understand, and it is so easy to transfer information for the past year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great phone assistance
on February 9, 2026
Posted by: TGSki
from Michigan
Telephone Help line with Jerry from Pennsylvania.
Page Layout Visuals. Reliable
Page Layout Visuals. Reliable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not great!
on February 9, 2026
Posted by: 1956wl
from OK
I have woekeed mdiligently with TT. aND MUCH WAS HELPFUL. Most was smooth, biut a few glitches appearewd and oit. tookm time to sove. And finally it sai9d allmwas mwell,, Transmit it would not, So. jhere I am going mail. Not pleased at all.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com