Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Good to go
on February 16, 2025
Posted by: u2cantax
Needs to work on Federal to State interface and search for optimizing strategies between Standard vs Itemized deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Two Major Problems
on February 16, 2025
Posted by: DW in Cali
Two problems! One, when importing vestment documents, you do not recognize duplicates.
Two, same problem as last year; I can not get to credit card payment screen for state e-file. If there is a continue button, it does not appear on screen and no scroll bar to get to the bottom of the page. Forces me to print and manually file.
Two, same problem as last year; I can not get to credit card payment screen for state e-file. If there is a continue button, it does not appear on screen and no scroll bar to get to the bottom of the page. Forces me to print and manually file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on February 16, 2025
Posted by: Daxyz
Turbotax was easy to use and did everything I needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bad software
on February 16, 2025
Posted by: kgs5n
turbo tax software garbage. keep giving error messages fail to validate due to software updates for the state of california. I would give a 1 star but I give 3 just incase if they delete negative comments.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good as always
on February 16, 2025
Posted by: old client
from Bluffton, SC
As usual it was easy and reasonably quick. Seems to have successfully covered all of my transactions.
I did call with one question. A field that I had properly entered as part of my 1099-R was left blank on the 1040 SR. It had no effect on the calculations. However, I was concerned that a blank field could cause my return to be rejected. Your telephone assistance, which was excellent, courteous and pleasant assured me it was not a problem.
However, I am disappointed that you advertise my state return to be electronically transmitted for $20.00 and then charged me &25.00. Why?
I did call with one question. A field that I had properly entered as part of my 1099-R was left blank on the 1040 SR. It had no effect on the calculations. However, I was concerned that a blank field could cause my return to be rejected. Your telephone assistance, which was excellent, courteous and pleasant assured me it was not a problem.
However, I am disappointed that you advertise my state return to be electronically transmitted for $20.00 and then charged me &25.00. Why?
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Optional Disk
on February 16, 2025
Posted by: Geo25
from CT
I Would have rather had the option of a disk for my file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
More support from financial institutions this year
on February 16, 2025
Posted by: PaulM from Alpharetta
from Alpharetta, GA
Importing from financial institutions is much better this year and manual input was much less than last year. There were still some schedules the software asked extra information to fill in that it should have automatically collected and captured from the main software. Overall, it went very smoothly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easier than manual tax forms
on February 16, 2025
Posted by: efji
The 1040-SR included an estimated tax penalty on line 38, but no supporting documents like form 2210 to show how it was determined.
It has some confusing questions to complete the RMD for traditional IRAs, whether the requested amount was for this IRA account or for all of the IRA accounts. It required multiple attempts to get the correct total amount of RMD dollars for all of my IRAs.
It has some confusing questions to complete the RMD for traditional IRAs, whether the requested amount was for this IRA account or for all of the IRA accounts. It required multiple attempts to get the correct total amount of RMD dollars for all of my IRAs.
Written by a customer while visiting turbotax.intuit.com