Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,264 Reviews)
Rating breakdown 10,264 reviews
5 Stars
4,922
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
everything was great
on October 15, 2025
Posted by: Matgyver
from California CA
I have use
turbo tax before and everything was Great!!!
turbo tax before and everything was Great!!!
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on October 15, 2025
Posted by: HardyChuChu
from Irvine, CA
Got excellent support when I come with a question.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it’s our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Recommendations from a CPA
on October 15, 2025
Posted by: SusanCPA1970
from IL
Please simplify the input for foreign tax credits. Every year I try to input by country, and every year I give up because it doesn't work properly. Please simplify and improve the input for 529 distributions and related educational expenses. I tried over and over to enter high school expenses and could not get the correct screen to show up. I finally had to correct it on a schedule.
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Cheated out of claimed $10 filing credit.
on October 15, 2025
Posted by: 10TimF
from Minnesota
My turbo tax product came with a $10 credit for state filing. State filing showed $25 - $10 credit for a total of $15, however when paying you still charged me the $25 for state filing. Not happy to have your product mischarge me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use for most part
on October 15, 2025
Posted by: SG VG
from Los Angeles, Ca
Easy to use for most part, liked downloading information directly from the sources, such as employers, banks etc.
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another year with TurboTax
on October 15, 2025
Posted by: Miriam D
from California
Fed Taxes were smooth. State taxes had scrolling delays for no apparent reason..
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I probably will never buy TurboTax again.
on October 15, 2025
Posted by: Kermic
from Texas
Completing the tax information was all right, but the ending process-- actually getting the return efiled, was a nightmare. From the time I finished entering the numeric information for the tax return until I was able to actually file the return was over an hour. Exiting the print preview to return to the form itself was an exercise in frustration. For the 2025 tax year I will likely buy different software instead of returning to TurboTax. PLEASE make the actual end of the process MUCH more user-friendly for those of us who may only deal with something like this once a year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
IMO: TurboTax is garbage.
on October 15, 2025
Posted by: TurboTeam23146234769824
from Virginia
Nickel and dimes you at every step which wastes so much time.
Written by a customer while visiting turbotax.intuit.com