Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
2
New Interest and Dividends UI is Terrible
on October 14, 2025
Posted by: Xavier84
from California
This year's TurboTax was much more difficult to use than previous years. The Interest and Dividends user interface was very cumbersome and I had to do a lot of navigation just to enter the information. Please go back to the old UI, which was a lot simpler and quicker to navigate than the new UI.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Solid Tax Sofware
on October 14, 2025
Posted by: Janet215
from Pennsylvania
TurboTax Premier is accurate, easy, and fills forms I would not know how to do. I like the forms method and simply enter everything directly. Simultaneously, I keep an Excel spreadsheet as a double-check. However, I am quite disappointed in the loss of Its Deductible, since I donate quite a bit. This software gave me confidence in pricing the donated items.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Premier investment and rental
on October 14, 2025
Posted by: Me H
from Alabama
I like the accuracy and support interface
Support compatibility
Support compatibility
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 15, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
you misguided me to pay your experts that I don't
on October 14, 2025
Posted by: TACO trade mind
from AZ
You misguided me to pay for "expert" using your record of my credit card. Snaky. very.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Need massive improvements to K1/K3
on October 14, 2025
Posted by: GP6700
from CA
Adding K1 and K3 is so cumbersome. You need to improve this ASAP. Please reach out to me and I can give you examples of how cumbersome it is with K1/K3
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty helpful
on October 14, 2025
Posted by: Elaine 75
from WA
I am a first time tax filer as my husband is no longer up to doing our taxes. he had already purchased Turbotax so it made sense for me to use it. I found it generally quite helpful. Two glitches. 1) I filled in information to be used to generate the 8938. Some of the pages needed correcting; however I could not find my way back to wherever I had originally filled in the information. I ended up downloading a separate document from the IRS and inserting the pages. 2) When I filled in the info for the 2210 I arrived at a different number than Turbotax generated. I am pretty sure mine was correct but couldn't find a way to correct it.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy Customer
on October 14, 2025
Posted by: HappyCustomertoo
from California
Easy and self explanitory to complete your taxes by yourself.
Response from turbotax.intuit.comBy TurboTax Care Team, October 15, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tutbo Tax Needs Work
on October 15, 2025
Posted by: TRMNotes
from CA
1. I asked for the $10 discount on the first state filing, the software indicated my cost would be $15, but you charged me $25 anyway. Not nice...
2 When a correction is need (error) should have a link directly back to where the correction is needs not require the preparer to shuffle thru the Q/A software until he finds the right place
2 When a correction is need (error) should have a link directly back to where the correction is needs not require the preparer to shuffle thru the Q/A software until he finds the right place
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com