Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on October 14, 2025
Posted by: Bob1569
from FL
Accuracy and features were helpful topics. I clicked the wrong button
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2024 flaw never got fixed-Sched E worksheet
on October 14, 2025
Posted by: nicknames all taken
from Kentucky
This is October 2025 and the flaw in the 2024 tax year software has still not been fixed. The schedule E worksheet, passive loss carry over numbers do not import from 2023 into the correct years. You have to manually make corrections. I filed for an extension hoping it would be fixed by now, but no. Many people have complained and still no fix. Unacceptable. There should have been a patch pushed out as soon as it was discovered.
Pros: My employment status changed this year, I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWSOME SUPPORT!
on October 14, 2025
Posted by: raPowell
from FL
The personal assistance is GREAT! Long-time TURBO TAX user-First-time user for live help; GREAT!
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Easy
on October 14, 2025
Posted by: EdSinc
from New Jersey
Tax preparation for both Federal and States are done with ease.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Errors and change problems
on October 14, 2025
Posted by: Tom troubles
from MN
Very difficult to change an answer once entered in the interview.
Continues to show error when value is at 0, why do you need a date entered with a 0 Value?
Continues to show error when value is at 0, why do you need a date entered with a 0 Value?
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Gets the job done
on October 14, 2025
Posted by: ATAVT
from Vermont
Pleased overall. Wish TT Business could import 1099s, K-1s and the like. Also wish TT Business was available for MAC.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TT needs improvement...
on October 14, 2025
Posted by: CYTT
from California
1) Final Analysis should be done before tax filling. It is important to see and inspect and check what is different or missing.
2) The invest entry of 1099 are very cumbersome with all confusing imports and over-ride previous imports.
3) If there is a general import from banks then why the subsequent imports override other data imports?
2) The invest entry of 1099 are very cumbersome with all confusing imports and over-ride previous imports.
3) If there is a general import from banks then why the subsequent imports override other data imports?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great tool, hopefully Its Deductible is retained
on October 14, 2025
Posted by: mrnavarro
from CA
Ease of use, hopefully It's Deductible is retained as it compliments TT. Would even opt to pay if there's a charge to use It's Deductible
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com