Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
WAGES & INCOME - INTEREST AND DIVIDENDS
on October 13, 2025
Posted by: Kost87
from FL
The 2023 version had a very clean and easy to read:
WAGES & INCOME - INTEREST AND DIVIDENDS - INTEREST ON 1099-INT <and>
WAGES & INCOME - INTEREST AND DIVIDENDS - INTEREST ON 1099-DIV
WAGES & INCOME - INTEREST AND DIVIDENDS - INTEREST ON 1099-DIV
The 2024 version looks like a child created it with crayons that requires multiple clicks per entry to see the data AND cannot be compared side-by-side. WHY CHANGE SOMETHING THAT WAS WORKING SO WELL?
I know this won't go anywhere, but BRING BACK THE 2023 VERSION FOR THE ABOVE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
GOOD WITH SOME CHANGES NECESSARY
on October 13, 2025
Posted by: VAN4265
from MISSOURI
MORE THAN ONE WAY TO FIND A PREVIOUS RETURNS MUST BE MAINTAINED BY INTUIT.
MORE ATTENTION TO DETAIL.
CLOSER SYC. BETWEEN QUESTIONS AND ANSWERS.
MORE ATTENTION TO DETAIL.
CLOSER SYC. BETWEEN QUESTIONS AND ANSWERS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
MARGIN INTEREST FOR FREQUENT TRADERS ON SCHEDULE C
on October 13, 2025
Posted by: SCH C MARGIN INTEREST
from NEW YORK
Own Stock in INTUIT bt. in batches over 25 Years (over 100K) - Love TurboTax except Every Year I sign up Tax Defense - IRS hates me deducting Margin Interest on Schedule C although am a Frequent Trader and case law of Paoli -the Tax Court Judge has allowed it - THE PROBLEM IS TAXAUDIT throws their hands out as soon as the IRS claims that it is a Fraud - Then am left to defend by Hiring a Tax Attorney myself.
Pros: My employment status changed this year, I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is not awesome
on October 13, 2025
Posted by: CA customer1234
from California
Product is not intuitive to use, too many clicks to get to the schedules, search functionality could be improved and for the second year in a row, I'm unable to pay for state filing. Both payment methods (credit card and deduction from federal refund) were unable. I will have to file CA state tax via mail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Credit not applied to charge for efiling
on October 14, 2025
Posted by: TurbotaxKH
from Maine
There are areas that require prior knowledge but overall fine. I was disappointed that my $10 credit was not applied as promised to the efiling fee. The amount charged of $25 does not match the total provided when choosing to file. This is misleading.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not trustworthy.
on October 14, 2025
Posted by: RandyFive
from CA
Turbotax cheated me $10 at check out when I filed state tax. It said I would have a $10 credit but after filling out credit card information, I was charged full $25 instead of $15.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Useless Support
on October 14, 2025
Posted by: Annoyed2025sc
from South Carolina
Support are a joke. Everytime I try to submmit something that required payment the system responds "we've hit a snag".
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a great Tax Tool
on October 14, 2025
Posted by: meb1948
from Arkansas
Completed 2024 without mayor effort and apprediate being able to efile the state return without issue.
Pros: I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com