Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Amended return is awesome...
on October 13, 2025
Posted by: DoTurbo
from Texas
I had to file an amended return and it was a breeze to get it done by TurboTax.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Leaving TurboTax
on October 13, 2025
Posted by: goingGoingGONE2024
from Unknown
Don't appreciate you forcing me into Windows 11. The further Microsoft gets from Windows 7, the worse their software gets. This is the second time you've done this to us.
Will resume buying Taxcut for 2025 as there is only a few dollars difference between the two of you.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Straightforward and accurate
on October 13, 2025
Posted by: RoyF6248
from California
Pretty straightforward product to use. Turbotax asks you all the questions it needs to know to file out taxes correctly
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sucks
on October 13, 2025
Posted by: Who cares676876e7t68237
from Colorado
Having to retype info you already have multiple times drives me nuts!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Self guiding
on October 13, 2025
Posted by: PokeyCrafty
from MN
I have used Turbo Tax for years, better each year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Security process makes me question the process
on October 13, 2025
Posted by: tjn06355
from CT
The tax part is great. The problem is that there are do many security checks, it is almost unusable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Through Dense Verbiage and Mountainous Data Demand
on October 13, 2025
Posted by: Anonymous
from dc
Turbo Tax does a great job of guiding users through the mess that is the U.S. tax code.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
its ok
on October 13, 2025
Posted by: dlindish
from Arizona
it is difficult to go back to certain form and edit
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com