Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
YANCEY
on October 6, 2025
Posted by: ELAINE1195
from NORTH CAROLINA
YOU DID NOT GET A FIVE STAR RATING SINCE I DID NOT GET MY $10 DISCOUNT FOR STATE TAX
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 6, 2025
We really appreciate your positive review and honest feedback. While we’re glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my choice
on October 6, 2025
Posted by: Rudy54
from Arizona
Very easy to use. Requested help on one item and received prompt and helpful assistance.
Response from turbotax.intuit.comBy TurboTax Care Team, October 6, 2025
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we’re committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Please alphabetize the contribution list
on October 6, 2025
Posted by: LulyB
from Florida
Basically it is a good program, but on the MAC version the list of contribution recipients is not in alphabetical order, whereas it is on the PC version. This should not be hard to address, but it has been like this for years.
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome and works well!
on October 6, 2025
Posted by: Passion1000
from CA
I use Turbo Tax every year as it saves a lot of time during filing my texes.
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could use some additional features
on October 6, 2025
Posted by: Thor7770
from Massachusetts
A few features could really improve the experience. First, after an extension with a subsequent payment to the IRS initiated through Turbotax the program does not use this data when the final return is prepared. This needs to be entered manually, no reminder or suggested amount from the previously filed extension, etc. Secondly, for any late payment penalties there is no guidance on how to handle these penalties (i.e. add the estimated amount to the 'regular' amount owed or file and wait for the IRS to send a payment request).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Needs Improvement - Stalled product
on October 6, 2025
Posted by: ss720
from FL
Overall, TurboTax is great. However, year after year, I do not find any improvement with the foreign tax interface. It is confusing, buggy, and makes you rework the entire interview again and again.
Basically, I feel the software has stalled.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on October 7, 2025
Posted by: Steve AWV45
from West Virginia
Been using Turbo Tax for several years. Love the step-by-step instructions and reviews. A lot easier than doing it by hand.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Costs
on October 7, 2025
Posted by: kkgt
from tx
Love the software, but Why are we paying for the software AND a price for the refund service too? That is a ripoff.
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we’re constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com