Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
It's awesome when working properly.
on October 1, 2025
Posted by: Karen1201
from 1710 LOCHSHYRE LOOP
I've been using turbo tax for years. That being said Just having an issue with the update and saving my progress from last year. When speaking to one of your help reps we noticed that last years taxes weren't saved for some reason even though I had already filed last year. Very strange, It should save the progress whether there's and update or not. It was a little annoying to say the least.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
agree, but dowloaded delivery need stremlining.
on October 1, 2025
Posted by: TRS50
from tx
This year We had a terrible time due to the switch from DVD disk to downloaded Turbotax software and the dificulty navigating the strictly garded (understable) but hard to read some instructions, specialy for older folks as i am one of them. Going back to DVD would highly be apreciated.
Thanks
Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a great tax program!!
on October 1, 2025
Posted by: Memaw 22
from 304 Red Petal Ct TX
Great product. Have used their products since they began!!
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
process to amend sucks!
on October 1, 2025
Posted by: Nickname656
from MI
I always liked the program however I need to amend my 2024 return and am having a terrible and time consuming process trying to figure it out. The help video does not show the same screen I am getting. When I log into my return there is briefly an amend icon, but it is dead, i.e. clicking on it does nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Follow
on October 2, 2025
Posted by: Denny D246
from Florida
Easy to follow with questions to guide you all along the way.
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nalini Mattai
on October 2, 2025
Posted by: Nali5
from ca
so helpful -- easy to understand. Thank you for making this available. This is the first year I am doing my taxes. I was so scared and worried but turbo tax made it very easy.
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
not awsome
on October 2, 2025
Posted by: kathytopre
from massachusetts
this part stinks out loud great until review section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
problems with 1099 SSA vs R
on October 2, 2025
Posted by: costa re
from fl
I only have a Form SSA 1099 from SS benefits. Tubo Tax states I have 10 errors on my 1099 R. which i do not have that form for dividends/pension distribution etc
Written by a customer while visiting turbotax.intuit.com