Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Very Good tool for us to get taxes filed correctly
on September 11, 2025
Posted by: Thank you TurboTax1
from OHIO
We would be totally lost, and screwed, without TurboTax's helpful guidance!
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax always great!!
on September 12, 2025
Posted by: Myron39
from Campbell, CA
engaged an expert and she was able to help and solve my problem so I could submit the the IRS electronically.
Thanks for selecting her for customer service.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is not getting better
on September 13, 2025
Posted by: CL57
from NM
You do not do a good job of carrying over information from prior years, like Royalty information. It seems that every year I end up with different looking entries. The information is there but it is not consistent. Fix your Jump to link As far as I can tell, it does not exist. Move estimated payment and applying overpayments. They do not belong with Deductions. I have been preparing taxes personally and professionally for 45 years. That is not logical; it is ridiculous. Try looking at a tax form. Unfortunately, I don't think your product is improving
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax handles all that I need and more
on September 13, 2025
Posted by: Turbo Tax is all I need
from Clarksville TN
Love Turbo Tax. I have used it for years. We have rental properties and it handles everything that we need.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Appreciative of tax amendment improvements
on September 13, 2025
Posted by: K1 Amender
from Elgin, SC
The ease of tax amendment and electronic submission seemed improved for 2024.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Such a hassle.
on September 14, 2025
Posted by: Frustracted12345
When it first comes out, Turbo tax was pretty good. Computer technology has advanced so much that turbo tax is so behind, it is such a hassle to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax Premier Really is not helpful
on September 14, 2025
Posted by: chrishelmle
from California
Premier is incredibly unhelpful filing a fairly simple tax return that has to deal with minor LLC royalties income.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like Turbo Tax
on September 15, 2025
Posted by: NER91
The steps in preparation are logical and help with the preparation.
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com