Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Turbo tax is adequate, but still needs work
on July 22, 2025
Posted by: Blsht
from NJ
I was not offered the automatic input of my ICAHN and Suburban Propane stocks and had to input the data individually. Both offer me the ability to transfer the documents, but nothing in Turbo tax provided for that. Additionally, several of my banks were not in the turbo tax system so the same thing, I had to input the data. These should be easily entered automatically.
Due to the fact that one of my 1099s was misplaced by the USPS, I had to go through months of work to obtain it from the Feds, resulting in a delay of being able to file my taxes on time. All Federal 1099s should be easily available through Turbo tax in a download system, but entering a social security number the same as the big banks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ok
on July 22, 2025
Posted by: fvtkkt
it is ok and I have used it for the past 5 years. I will continue to use it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax works very well.
on July 23, 2025
Posted by: fzpp
As a former financial manager in my career, I believe that TurboTax is relatively easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed in changes
on July 24, 2025
Posted by: LRSSSSS
Very poor updates and time-wasting changes, especially in investments section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Cumbersome software
on July 25, 2025
Posted by: 4rab
changes were made to the 2024 software. input of 1099 info was changed to some bizarre new format that was extremely non intuitive for large amounts of 1099 information . other problems were encountered also.
software used to be excellent- not sure why changes are being made to input not relevant to actual changes in the tax law...
software used to be excellent- not sure why changes are being made to input not relevant to actual changes in the tax law...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on July 25, 2025
Posted by: jim1591
from DE
fast and exact ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK
on July 25, 2025
Posted by: Bill 1932
Live expert very good. xxxxxxxxxxxxxxxxxxxxxxxxxxxx
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No
on July 26, 2025
Posted by: 2655
Okay, however changes are not updated with the tax laws.
Written by a customer while visiting turbotax.intuit.com