Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Same Old, with a facelift
on July 12, 2025
Posted by: AnyoneTryThis
from VA
Still works fine, but it seems that changes to the GUI were made for superficial reasons (i.e. "make it look new") instead of genuinely improving functionality.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on July 13, 2025
Posted by: Doracatt18
from Houston, Texas
Turbo Tax is a very intuitive and easy Tax Software to use. In July 2025, I prepared my Year 2024 Taxes with very good ease. No issues, and no delays. I will start getting ready for year 2025. Thanks Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10 years and going strong.
on July 13, 2025
Posted by: dragonmastermph
Loved the step by step process. Worked well for me for the last 10 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Garbage
on July 14, 2025
Posted by: Anonymous
You have deleted the option to fill out forms instead of using step-by-step. You have made it impossible to make changes to input in various areas
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience over the years
on July 15, 2025
Posted by: Michael1300
from Naples Florida
Have used Turbo Tax for years and saved thousands in accountant fees; never had a problem with IRS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is okay, not great.
on July 15, 2025
Posted by: Ciberpine
from Texas, is there any place else in this world?
The import function of last years return is not perfect and leaves some stuff out.
Could find no way to import a form K-1 in PDF form.
Entering a K-1 is almost impossible.
Could find no way to import a form K-1 in PDF form.
Entering a K-1 is almost impossible.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks for the Peace
on July 16, 2025
Posted by: PatNBud
from Holiday, FL
THANKS to Wendy, Mya and Michael my sanity was saved! I ALWAYS HATE doing taxes and these WONDERFUL assistants walked me thru all my problems. Finally I can sleep at night.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2024 Taxes Complex Process but Manageable
on July 16, 2025
Posted by: CaFlo
from Claremont CA
TurboTax Premier made the complex process of filing my taxes feel manageable, even during a lengthy session.
The entire workflow is thoughtfully guided — each step is explained clearly, and the software anticipates where you might have questions or need clarification. I appreciated how it walked me through everything from rental property income to investment losses with calm, professional structure. It wasn’t rushed, and I didn’t feel lost.
The best part? Help was always available. Any time I ran into something confusing, I could ask a question or get additional explanations directly in the app or online. That support gave me the confidence to keep going and finish strong.
It’s clear this software is built for both accuracy and peace of mind — and it shows. I’d absolutely recommend TurboTax Premier to anyone with more complex tax needs like real estate, investments, or retirement accounts. The experience was smooth, well-supported, and worth it.
The entire workflow is thoughtfully guided — each step is explained clearly, and the software anticipates where you might have questions or need clarification. I appreciated how it walked me through everything from rental property income to investment losses with calm, professional structure. It wasn’t rushed, and I didn’t feel lost.
The best part? Help was always available. Any time I ran into something confusing, I could ask a question or get additional explanations directly in the app or online. That support gave me the confidence to keep going and finish strong.
It’s clear this software is built for both accuracy and peace of mind — and it shows. I’d absolutely recommend TurboTax Premier to anyone with more complex tax needs like real estate, investments, or retirement accounts. The experience was smooth, well-supported, and worth it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com