Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
2
Not what it used to be
on April 29, 2025
Posted by: judsonlc
from Mobile, AL
I've used turbotax for over a decade and I can tell you it's no longer the straightforward, intuitive experience it used to be. Constant prompts for upgrades and additional costs throughout. For what they want you to spend you can just hire a professional and not have to endure the process. Definitely looking for alternate method next year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use!
on April 29, 2025
Posted by: kubbi74
Very easy to use even with investment data. It lead me through all the sections I needed to address.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax software ever!
on April 30, 2025
Posted by: dmd777d
from Lexington, SC
Have used TurboTax federal & state since its inception!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is good, but it could be better
on April 30, 2025
Posted by: JCK1011
from NC
I miss the CD. Please go back to the CD for 2025 taxes. Also, the print instructions at the end could be clearer as I was caught in a loop..###
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awsome
on April 30, 2025
Posted by: Jakoubek
Great service and i will always use Turbo tax to file my tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on April 30, 2025
Posted by: JBNorcia
from FL
Easy to use easy to find topic explanations and access pro's if needed also love the audit defense!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
New kink found.
on April 30, 2025
Posted by: Unexpected kink
from Arlington, MA
My small salary; $97; entered as a method for getting my full retirement benefit on an annual basis, has been difficult to enter this year (after 19 yrs) since my former company, Raytheon, has chosen to headquarter in the State of Virginia area. No remedy has yet been found.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product, but trouble downloading data.
on April 30, 2025
Posted by: ImBSP
from Tallahassee FL
I love the product, but I couldn't download Edward Jones data to my return this year. Every person I talked with was very knowledgeable.
Written by a customer while visiting turbotax.intuit.com