Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax State Return
on April 21, 2025
Posted by: RBFJR
from Virginia Beach VA.
State Return was a little confusing to do AFTER submitting Federal.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on April 21, 2025
Posted by: Denny5475
from Texas
Excellent! None better! Everyone should use this...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Terrible for SALE of rental property!
on April 21, 2025
Posted by: MikeCon58
from Arlington VA
I've used turbo tax for 20 years, mostly because of my residential rental property and TT has been extremely useful and helpful in those years. Last year I sold my rental property and TT has been pretty terrible in helping me figure my gain. It asks simplistic, poorly thought our questions to guide me that were mostly unclear if not completely misleading. The program needs a LOT more sophisticated interface and explanation before posing the questions (in some cases I doubted that English was the native language of the person who wrote many of the questions in the property sale section). I essentially had to learn the tax code on my own and figure out the gain on paper myself before the program made sense. Computation of the tax due on the gain (that I figured) was the only value added by TT. You all can do much better.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax for Spud
on April 21, 2025
Posted by: TT Spud
from Kentucky
TurboTax was fairly easy to do my taxes. When I couldn't find the information I needed, I called the service desk to ask where I can find the information. They handled my question quickly, and I was able to find what I needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Extremely helpful!
on April 21, 2025
Posted by: CDS 48
from virginia
Turbo Tax, as usual, was extremely helpful in getting me focused on what I had to do to complete my Federal and State income tax returns. Keep up very fine work you do. Your online assistant was also a great help too. Hats off to her.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sucks
on April 21, 2025
Posted by: A wreck
from Albuquerque
I thought this was all filed and tax balance deducted! I've been checking my bank acct and the IRS and nothing's been filed!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Rejected repeatedly by wrong PIN
on April 21, 2025
Posted by: TonyW168
from Irvine, CA
Reject message is not clear about the PIN which is the PIN assigned from IRS web site, not filing the PIN at final stage
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Try It!
on April 21, 2025
Posted by: City Boy First
I've used Turbo Tax every tax season for more than 20 years. It's comprehensive and easy to use.
Written by a customer while visiting turbotax.intuit.com