Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
1
Turbotax - Investment Section needs to do better
on February 15, 2025
Posted by: mattabc123
from Michigan
I dislike the investment section, the summary - i just want it to have the same crisp look like in the past, not large rounded rectangles for each bank. Also, although something i imported shows up in the list of imported documents, the entries do not show up in the calculations. i recall they showed up at one point. Had to re-import but could only do so from the import document section, would not let me in the 'add investment' section. Makes me wonder what else is wrong. Ive used turbotax for many years without issue until 2023 it did not include a required state form. In 2024, i decided to stay with turbotax but 2024 may be last year with turbotax as i have lost confidence. one advantage to staying with the same software every year is you know how to use it/familiar look and feel. this isn't entertainment, it's taxes - i just want do it efficiently and reliably. But now turbotax investment/bank section looks different and isn't working reliably.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
E-Filing for federal is not Free!
on February 15, 2025
Posted by: RW79
This year I've learned a few ways that Turbo Tax works and the process was easier. BUT there is a huge problem with the payment for e-filing. When I used my federal return to pay for the $25 state e-file, I was also accessed a $40 fee. No explanation for that cost.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
useful
on February 15, 2025
Posted by: whydoidothis
have used for years and have found the product to be useful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 15, 2025
Posted by: jblga
from Georgia
Easy to use, easy to follow software. We have used it for years and it has never failed us.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
New isn't always great!
on February 15, 2025
Posted by: Grammy Flossie
Do not like the new software. It is a little confusing for me with all the extra boxes in the wage and interest section. Then I had to go back and reenter information again. Not sure what I was doing was correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and every year !
on February 15, 2025
Posted by: Ivo11
Easy and every year !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on February 15, 2025
Posted by: None1111111111111222222
Good and easy to use.............................................................................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is Awesome
on February 15, 2025
Posted by: Ronnie5050
The tax program is very easy to use and understand.
Written by a customer while visiting turbotax.intuit.com