Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Good Product - Long Time User
on April 15, 2025
Posted by: AR1964
from Georgia
overall I am happy with the TurboTax product. The ability to carryover information from previous returns and importing W2s and bank/brokerage statements is a main draw for continued use. For some reason it did not import my W2 this year, which was frustrating. not that difficult to enter, but tedious. Seems to always get more costly, but I suppose it's keeping pace with inflation. I still consider it a good value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State Exemption for Michigan Municipal Bonds.
on April 15, 2025
Posted by: 2848
from Michigan
Not sure Turbo Tax recognized Miichigan exempt municipal bond interest. Program does not easily allow Michigan portion of tax exempt interest. If so, where is it?
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so far -good
on April 15, 2025
Posted by: goodto go
from California
User friendly. Easy to download. Frequently asked questions usually sufficient
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Premier: almost as great as Intuit hope
on April 15, 2025
Posted by: Last Minute Greg
As transitions occur in employment, age, etc. we have oved from Turbo to Deluxe and this year to Premier. Each had its quirks, but this year was the first where I came close to needing to spend an addition $60 in order to have answered a question that should not have been so Byzantine. On the plus side, tallying investments (the reason for Premier) was easy (if time consuming). I expect I will be using Premier for the next tax year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax sucks
on April 15, 2025
Posted by: Terry and Dakota
very poor and the last time I will use Turbo Tax. I don't want to buy anything more. I just want to file my completed return. The only option for continuing requires I pay more money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
installation nightnare
on April 15, 2025
Posted by: over u
from michigan
I could not install turbo tax on my pc, i was on the phone for 3 hours with your support before we got it to work.
If you don't offer a disc next year i won be buying your product ever again. i have for decades and i will be done with you.
If you don't offer a disc next year i won be buying your product ever again. i have for decades and i will be done with you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointing level of support, no non-existent
on April 15, 2025
Posted by: PaulDNC
I have used TurboTax for several years now. I was always able to get through without any personal contact with the company. My kids used TurboTax this year, and we hit bumps. God help you if you need to actually speak to a human being. As long as the code gets you there, it is great. After that, it is as crappy as any other tax app in terms of support.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Only offering options to collect more money
on April 15, 2025
Posted by: Lisa LR
The product says that I can pay from my account but when I get ready to e-file it only gives me the option to pay with credit card or from the balance of my federal return, after collecting my bank information for direct debit.
Written by a customer while visiting turbotax.intuit.com