Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4 out of 5
4
(10,265 Reviews)
Open Ratings Snapshot
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
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Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Awesome
on April 15, 2025
Posted by: Dan Xie
Thanks. great job. Thanks. great job, Thanks. great job
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Double charge
on April 15, 2025
Posted by: evelyn65
I got charged twice for the California return. Can some
one please explain
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Buggy tax forms very unstable on entryes
on April 15, 2025
Posted by: some generic
this year version was buggy had to call tech support to get issues resolved very unstable use Microsoft windows 11
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Very good product, I will purchase again.
on April 15, 2025
Posted by: G200plt
from Dunnellon, FL
I found most everything explained well. A couple of tings were obscure or repetitive such as some 1099’s go here and some go somewhere later on. You gave to charity and you had this medical expense and business expense so after entering all the data it said my standard deduction was greater than itemized. If ther program had explained “your standard deduction is $this much, and itemized deduction rules are $this much based on Blah, Blah, Blah… do you want to continue or take the Standard Deduction? Also why didn’t it import last years data completely?
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Intuit Needs to do Better
on April 15, 2025
Posted by: M Bat
from Los Angeles, CA
Line call-outs in help do not match line numbers in forms. Import from previous year fails to bring over all data into correct places. Forms are not completely updated for 2024 making them look like they are broken. Outstanding Mortgage Principle on Home Int Wkst fields/calculations are wrong. This has been a problem for years.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax really is outstanding.
on April 15, 2025
Posted by: RobertoC
from OKC
I love Turbo Tax. It makes an impossible task easy and straightforward.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Heading downhill fast
on April 15, 2025
Posted by: whyt1
Your product is really heading in the wrong direction. It's almost feels like you are making the product to require the audit and support services that cost more money. This used to be a good program. Now its getting to be not much more than filling out the paper forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo Tax 2024
on April 15, 2025
Posted by: i must be stupid
been using since 2017, always felt good about filing. this year a different story. very confusing, not flexible, different results from last year, no explanations, help was not helpful (had to google). took much longer than before to complete. not sure if i did everything right, like in past years.
Written by a customer while visiting turbotax.intuit.com
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