Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Turbotax pretty easy to use
on April 15, 2025
Posted by: Nickster123
from Fort Wayne, Indiana
Pretty easy to use and doesn't take too long. It's nice being able to switch between the walkthrough and looking at the actual forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is sucks the life out of the user.
on April 15, 2025
Posted by: Disgusted Turbotax User
from Alaska
I already did. Very difficult to use. Does not provide enough assistance with 1099-S and the sale of a second home. The forms are horrendous to try to use. The online is worse, and the downloaded version step by step does not allow for entering the improvements individually to the residence leaving the user to guess how to include the information for each upgrade for the adjusted basis.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful product
on April 15, 2025
Posted by: Chip251
Seemed very smooth this year. I have used Turbo Tax since 1991.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Cryptic error resolution on complex returns
on April 15, 2025
Posted by: NY Taxes TOO HIGH
from New York State
Decent software for simple tax situations, but sometimes confounding to remedy errors that may arise from more complex tax situations (e.g. investments generating K-1 forms have been notably problematic). I'm wondering if Intuit developer attention was focused away from the downloadable product and onto the on-line offering some time ago. I greatly prefer to work on my own without the tether to the network. The surprise upsell is getting tiresome. You've already purchased the software and not until the very end (when the user is locked in for all practical purposes) do they lower the boom with added fees. Pay to file each additional state, buy support that should be included since most of the issues stem from the software and poorly defined error messages, pay for audit defense, but it could be free if you'd only pay for future years of TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2024
on April 15, 2025
Posted by: mine incldg NC 2024
from NC
Overall, I continue to like Turbo Tax. However, last year & this I had a rather hard time getting my 2 small, personal partnerships entered. I found it hard to follow the steps to enter my K-1 & K-3. Sometimes it is difficult to backtrack a small amount.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's possible to have fun while filing taxes!
on April 15, 2025
Posted by: ByGodTexan
from Houston, TX USA
I have used TurboTax for many years and will use it for as long as my brain is functioning and my income requires a tax return. It is clear, accurate, fast, and fun to use for filing taxes. Using "fun" and "taxes" in the same sentence should show everyone how great TurboTax is!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They did it again!
on April 15, 2025
Posted by: BobandDee
from FL
Every year there are new challenges when preparing our income tax return - and every year TurboTax rises to the challenge.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE Turbo Tax
on April 15, 2025
Posted by: Anonymous
from Carrollton, GA
Turbo Tax walks you through every step in a clear and precise manner. Very easy to use.
Written by a customer while visiting turbotax.intuit.com