Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,266 Reviews)
Rating breakdown 10,266 reviews
5 Stars
4,924
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
1
Terrible software, total junk!
on April 14, 2025
Posted by: kall2009
from California
Terrible product, Gives so many errors with little clue no how to fix it. The error cannot be copies either search for support. One has to manually type it. Feels like a 1980s product. Pethetic. Please improve your siftware product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A big improvement over the horrible 2023 version
on April 14, 2025
Posted by: Blue_Voter
The 2024 version is a big improvement over the horrible 2023 version. It didn't crash a single time. But I don't care for the continual upselling efforts, and I don't understand why you have to release so many updates. After all of these years, you should be able to get the software right, especially in a year when there are so few changes in the tax codes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Built-in Ads Kind of Put me Off this time
on April 14, 2025
Posted by: jwillis84
from This is invasive
The new Built-In Ads for Audit Advantage have Jarring English Grammar and Syntax, someone please review them.. like hire a Copy Editor or run it through Grammarly please. It was near unnerving what it implied.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is Mostly Great with One Exception
on April 14, 2025
Posted by: Billy Z23
from New Cumberland, PA
Great product, very easy to use. One exception - AFTER Turbotax reviewed me, said I was done and took me to the point of filing where I could not get back, it suddenly threw me into a raw IRS form screen for mandatory fields involving business expenses - of which neither my wife nor I had any! I had to list something to get off the screen and finish filing - a somewhat disconcerting experience, must be a bug.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax only fair
on April 14, 2025
Posted by: Annoyed95
Guidance is inadequate. Did not make it clear how include information from last year's return before I started. Still haven't fixed problem having to list equipment in rental property as an intangible in order to SL depreciation or something that what Turbotax chose. Massachusetts state tax was a horrible experience. Didn't clearly ask if one was a non-resident rather than part year resident. If there was an error extremely difficult to find out how to fix.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Can't file, Can't update.
on April 15, 2025
Posted by: Rapidroberto
from Sunriver, OR
Changed Rating to One. Message says I can't E-File without updating, via Online window, Update. Can't find that window. Can't find solution in help pages. Found it for Windows, but I'm on a Mac. Hours wasted on this. Now, must go get paper (I live in the country) and print so I can mail. Thanks, Turbo.
Previously, if I closed down Turbo, when I re-opened it provided avenue to update. Now, just opens the return w/o notice of available update.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2024 Turbotax
on April 14, 2025
Posted by: CT KK
from Woodbury, CT
2024 software didn't seem to flow as easily as in prior years. I still prefer it to doing taxes manually, but had an easier time in prior years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is good but not great yet.
on April 14, 2025
Posted by: IDMD
from California
More clarity is needed when TT pulls data from last years filings or when TT asks to pull the data from last years filing to user. Sometimes it is very confusing as to where to get the information from, particularly carryforward rental losses, carry forward foreign tax credit etc.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com