Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,267 Reviews)
Rating breakdown 10,267 reviews
5 Stars
4,924
4 Stars
2,368
3 Stars
1,517
2 Stars
699
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Tax assesment
on April 14, 2025
Posted by: MPPANCO
from Florida
Seamless process. It basically filled out information without any effort on my part.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is pretty good.
on April 14, 2025
Posted by: Chandran11
Quite easy to use. I am happy you are able to transfer info from last year return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2024 Turbo Tax Review
on April 14, 2025
Posted by: Cathy and Paul
from Allen. TX
I have used Turbo Tax for years and it is AMAZING!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
see above
on April 14, 2025
Posted by: Terry1999yet
from Los Angeles,CA
I've used it for years and have been happy. No issues so far.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Premier is not as good as it used to be
on April 14, 2025
Posted by: gummybear99
from Irvine, CA
TurboTax (TT) Premier wasn't as good as it used to be in the past couple of decades that I have used it. It's also possible that my tax return this year was slightly more complicated than the last year, but that's where I exactly thought it would help me. Instead, I had to rely on ChatGPT and double-check by going to the IRS or FTB websites - not a good feeling, and it took me more time! First off, TT couldn't find my last year's return although it was there in a different folder in the acceptable PDF format; it was also available in the TT format. Then there were several times where it did not open the right choices at the right times, e.g., I wanted to enter multiple entries for multiple dates manually for the cost basis information from Form 1099-B, but it did not guide me properly. ChatGPT had to show me the way to enter it in TT and how to file it electronically. TT kept on saying I have to send Form 8453 by mail. Finally, I could do everything online, of course! There were few other things during the TT interview that bothered me, too. Rest of the usual things were fine.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
E filing experience is horrible.
on April 14, 2025
Posted by: guiyun
from AZ
in general, it is good. I have been using them for 15 years.
But the E- filing step is horrible and dumb.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like Turbo Tax!!
on April 14, 2025
Posted by: Airborne56
from Greensboro, NC
Easy to follow -- I have used this product for years and will continue to use it
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
You are making it complicated!
on April 14, 2025
Posted by: emjay51
from WA
I don't like jumping through hoops. My taxes are simple. I've been using TurboTax for decades. Now you want me to import information from somewhere. The IRS, Intuit? I don't want to sign up for anything extra. Last year I had to subscribe to Intuit. Now I needed to sign up for something else so my document information could be imported. Instead I skipped importing, but extra steps were needed before I got to the "skip import" tab.
I like the way TT works, by asking questions. If you have this, then enter it here--for example. That's all I need.
I like the way TT works, by asking questions. If you have this, then enter it here--for example. That's all I need.
Written by a customer while visiting turbotax.intuit.com