Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,269 Reviews)
Rating breakdown 10,269 reviews
5 Stars
4,926
4 Stars
2,368
3 Stars
1,517
2 Stars
699
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Why do I need an advisor.
on April 13, 2025
Posted by: Bobe13
I was frequently asked to sign up for an advisor. Seems like there is something wrong with the software if I still need to pay $60 for someone to help me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable tax software
on April 13, 2025
Posted by: hawaii taxing
Great software. Makes taxing easy. Affordable, compared to a tax professional.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good
on April 13, 2025
Posted by: V88901
from Grand Forks, ND
Love using your product. I have used TurboTax for several years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Dead Loop In CA State Review
on April 13, 2025
Posted by: BadTurboTax1111
When reviewing California Tax return, there is a dead loop. Please update your product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Joshua's Review
on April 13, 2025
Posted by: Victor1999
from Little Rock, AR
There were some unexpected fees. They charged me 25 dollars to file my state taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very cost effective
on April 13, 2025
Posted by: sanderson231
from canyon lake, tx
easy to use and made filing fast and cost effective
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax - Better than the competition
on April 13, 2025
Posted by: FLB3RD
from Loveland CO
For the most part, each step was explained well enough to get on to the next and so on. But review as you go is always a good idea to avoid missing something important..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TT Problems Unresolved Years Later
on April 13, 2025
Posted by: WhatGoodIsIgnoredFeedback
from Midlothian, VA
With TT Desktop Premier, I had to manually enter in passwords to Import from multiple Brokerages. I can't double check what I'm typing as each character is shown as an asterisk. Users have been asking Intuit to fix this for years (see below).
In addition, each year I use TurboTax, it glitches some of our choices and fixing those glitches is very cumbersome, it sends you to broken URLs, it has typos in the help, and it has numerous sections with no help at all. Just add a "Feedback" button so users can HELP you fix your software.
2020: https://ttlc.intuit.com/community/taxes/discussion/why-can-t-i-copy-paste-passwords-into-the-import-brokerage-logon-screen/00/1049557
2024/2025: https://ttlc.intuit.com/community/taxes/discussion/why-can-t-i-copy-paste-passwords-into-the-import-brokerage-logon-screen/00/1049557/page/_11
Written by a customer while visiting turbotax.intuit.com