Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,269 Reviews)
Rating breakdown 10,269 reviews
5 Stars
4,926
4 Stars
2,368
3 Stars
1,517
2 Stars
699
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
2
Overrides on forms (terrible)
on April 13, 2025
Posted by: 6Jaycee5
It took me twice as long to do tax returns because I got no refund from the Feds and it automatically assumed no direct deposit on the state. i had to literally go into the forms on all to insert the direct deposit. A pain.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
wastes a lot of time
on April 13, 2025
Posted by: badnews12
system not capable of determining AGI on a jointly filed return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Where are the PA State EST vouchers?
on April 13, 2025
Posted by: CCCCCCCCCCCCCCCCCCCCCBBB
from Philadelphia
There were no PA State Estimated Vouchers included and no explanation why. I upgraded twice and still nothing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is AWSOME
on April 13, 2025
Posted by: the Eck
from United Kingdom
I have been using the Mac OS version until this year. Somehow, I found myself opening the web-based app. I was lost and floundering. It hadn't carried over date from my previous year return. Luckily I found the familiar old app was still available. With this, my 177 pages of tax return were completed in only a few hours. Why use a tax service when TurboTax will do the job, and give you online personal support.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Good but its work
on April 13, 2025
Posted by: CourtGuy
You really need to have all your records ready including a drivers license, checking account information, last years AGI. It would be good if TurboTax told you in advance what you needed so you could sail through the process. It still takes hours
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very confusing between federal and state e-filing.
on April 13, 2025
Posted by: Ben1954
The handling of K-1 schedule was very confusing. Ultimately, had to file an amended return. Even now, I'm not sure if my amended state return was filed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A little "less-than" this year
on April 13, 2025
Posted by: JJB205
I have been using Turbo Tax for +/- 10 years and I thought that this year's product was not as user friendly as past years have been. I had to call for help at one point to find out how to enter interest paid that wasn't entered in the first pass. It was not at all evident and should have been
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fees...Fees...Fees!
on April 13, 2025
Posted by: Douglas312
Live support is no longer included, now a $60 fee. $40 plus applicable taxes "processing fee" for electronic refunds!
Written by a customer while visiting turbotax.intuit.com