Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,269 Reviews)
Rating breakdown 10,269 reviews
5 Stars
4,926
4 Stars
2,368
3 Stars
1,517
2 Stars
699
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Disappointed in some changes
on April 12, 2025
Posted by: SMTP
from Broomfield, CO
Have used for years but not happy with some of the changes. I liked it when you could go from step-to-step directly to the form you were working on, or from the form to the matching step; that really helped when trying to understand and insure inputting data correctly.
Also I liked when you could choose the step you wanted to go directly to as this is helpful in going back to a step that you know you need to change or finish inputting data.
Also I liked when you could choose the step you wanted to go directly to as this is helpful in going back to a step that you know you need to change or finish inputting data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
1 star -- but I still use them
on April 12, 2025
Posted by: docgroggy1
Why your products dont communicate with each other is besides me... And that I can't access the returns I filled from years past is lame (since I switched to the desktop version). Quickbooks doesnt output TXF files? Wow. Let's keep making things difficult and inefficient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is troublesome
on April 12, 2025
Posted by: 1289Steve
Encountered several errors while filling out my tax return in Turbotax. I allowed Turbotax to access my Fidelity account to upload 1099-B entries. Numerous entries were wrong and also hard to correct.
I opted to e-file my state return. The page that popped up for payment information exceeded my screen size and could not be shrunk making it impossible to proceed.
I opted to e-file my state return. The page that popped up for payment information exceeded my screen size and could not be shrunk making it impossible to proceed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TT sucks
on April 12, 2025
Posted by: roscoo
from CA
Disappointed. Was not able to down load very much info. Life insurance info, Fidelity info, etc. As always when you get to the end TT starts nigling you for $25 here and 25 there. Not much fun
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Tarbo tax HSA excess contribution bug
on April 13, 2025
Posted by: abcd999
HSA deduction has software bug which says "hsa has excess contribution". To resolve the problem there is no way to get help other than paying for Tax advice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
forms aren't filling out correctly
on April 13, 2025
Posted by: Jason in San Francisco
from San Francisco
the interface is clugy. I have been using turbotax since 1992 and it's gotten so bad. the forms fill incorrectly, especially regarding deminimus activity, qualified income, and asset entry with special depreciation. when you delete an entry, it retains the untitled or blank on the actual form so you clearly see gaps in line items (e.g. in asset entry for depreciation)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Keeping us educated.
on April 13, 2025
Posted by: SteveofStilly
Turbo tax used to have more advice from various sources. I feel less enlightened regarding rules and alternative methods, but as for as ease of use, Turbo tax is outstanding. I also like the fact that they carry over items that need to be carried over from year to year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not at this time
on April 13, 2025
Posted by: Noname986
Not at this time. I need more time. Some issue can be very confusing.
Written by a customer while visiting turbotax.intuit.com