Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,270 Reviews)
Rating breakdown 10,270 reviews
5 Stars
4,926
4 Stars
2,369
3 Stars
1,517
2 Stars
699
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax Wow's Senior
on April 12, 2025
Posted by: Dixie Lee
from Rancho Murieta, CA
This is my first time using Turbo Tax. I'm 80 years old and have used a CPA all my life. I'm not the greatest on the computer but this was so explicit on directions, I had no trouble.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome System
on April 12, 2025
Posted by: Zarf
I have usede TurboTax for many years and have enjoyed the walk through process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 12, 2025
Posted by: Louglen66
This product is easy to use. They just need to fix the entry for the railroad Tier I
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax very Frustrating for 2024
on April 12, 2025
Posted by: hellsapoppin
More difficult to input and validate data. Information needed to be entered a second time even though it was completed on the original request. What happened this year?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Don't make me scroll!
on April 12, 2025
Posted by: AntiScroller
I say this every year and every year my suggestion is ignored. When I finish entering data for a sub-section, I hit continue and it takes me back to the main list, where I have to scroll down to hit the continue button to go to the next section. Don't make me scroll! It's maddening! TAKE ME TO THE BOTTOM OF THE LIST! It's a simple code fix (I know because I'm a software engineer). I do not only my taxes but those of my friends so by the time I finish the last return, I'm ready to pull my hair out! Fix it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Printing issue
on April 12, 2025
Posted by: Denisn
from Portland Oregon
The software did not automatically print out vouchers for Preschool for All or Metro Supportive Housing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax takes a step back!
on April 12, 2025
Posted by: Dennis 1950
from Huntersville, NC
You really took a step backwards this year. The investment import and presentation on your screens is very poor. Also, there's no way to tell if the information was imported once or twice.
Search was horrendous also. I searched for how to delete a (duplicated) form and got no help at all from the search function. Fortunately, I clicked through all the choices at the top of the tab (file, print, view, etc.) and found a "delete form" choice. I also searched for "IP PIN", but the choices were quite cryptic.
I'm thinking of changing next year because the product is moving away from user-friently.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointing
on April 12, 2025
Posted by: Fred3850
It's like they intentionally removed everything that has made Turbo Tax great for decades. It was non-intuitive and difficult to navigate. I spent two days on taxes this year compared to at most a few hours every past year. May be time to hire an accountant.
Written by a customer while visiting turbotax.intuit.com