Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(24,481 Reviews)
Open Ratings Snapshot
Rating breakdown 24,481 reviews
5 Stars
13,757
4 Stars
4,888
3 Stars
2,832
2 Stars
1,399
1 Star
1,605
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Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
ok. did the job
on March 13, 2025
Posted by: Darnoldguy2
from Salinas, Ca
never used an expert. inputting my interest income and mutual fund 1099 was not straight forward. had to work around the guided inputting to input the data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love Turbo Tax but not a big fan of Intuit,sorry!
on March 13, 2025
Posted by: VickNM
from New Mexico
I have been using Turbo Tax as a married filing jointly for over ten years and now have filed as a single (divorced) individual. I always have liked using the package This year, however, Intuit has decided to push their other products on me and I do not like the marketing deluge. I find it frustrating and wish they'd lighten up and let me just do my regular Turbo Tax alone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
One big glitch
on March 13, 2025
Posted by: kevinworley
I needed to add my IP PIN after my initial return failed because it was missing. Once the PIN was added. the program should have taken me back to the initial instruction screen so I could re-file from there. Instead it made me open multiple screens in order to back to the re-filing page. Poor programing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo Tax is infuriating
on March 13, 2025
Posted by: MargaretteH
not sure who made the updated to Turbo Tax so user unfriendly but if an updated is required after purchasing it should be easier to find the update or emails should be sent with a link to updated. Obviously I am not the first user with this problem because when I did a search on Turbo Tax website the only information found was another customer asking the same question I had but no answers to the problem. The product this year is very disappointing and your website is even worse. Maybe someone should actually look at the page and give helpful information instead constantly trying to sell another product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo Tax is terrible
on March 13, 2025
Posted by: gone forever
The new format is almost impossible to use. It took me more than triple the time to do my taxes. I have been using turbo tax for since 2008 and have never had problems with entering the information and will never use it again.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Not happy with 2024 turbotax.
on March 13, 2025
Posted by: Bob KM
from Georgia
The tax program did not down import my last year's taxes. The help desk could not find a way to import my last year's tax files.
I have been using turbo tabotax for over ten years.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax exelente
on March 13, 2025
Posted by: Juan3388
muy buena igual que todos los anos
siempre me ayuda mucho
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy way to get your taxes out of the way!
on March 13, 2025
Posted by: Steam train 040
from Arizona
Turbo Tax Deluxe is the best way to prepare your taxes if your return is not simple. There is plenty of useful help and on online (paid) assistance. I have used it for years.
Written by a customer while visiting turbotax.intuit.com
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