Customer reviews from ATT.com
Google - Pixel 10 Pro 128GB - Obsidian (AT&T)
Average customer rating
4.1
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
26
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
6
77%of customers recommend this product.
(
23 out of
30)
Customer Reviews for Google - Pixel 10 Pro 128GB - Obsidian (AT&T)
Customer Rating
1
Worse phone I've ever owned.
on August 21, 2026
Posted by: Kryosfear
This is hands down the worst phone I've ever owned.
Slow, unresponsive software, random slowdowns and crashes, and the bloatware google apps are all worse than any third party software.
I have had more issues with this phone in the three months I've owned it than in the entire six years I owned my Samsung S20 Ultra.
I regret ever "upgrading" to this overpriced garbage.
Slow, unresponsive software, random slowdowns and crashes, and the bloatware google apps are all worse than any third party software.
I have had more issues with this phone in the three months I've owned it than in the entire six years I owned my Samsung S20 Ultra.
I regret ever "upgrading" to this overpriced garbage.
Response from ATT.comBy AT&T, AT&T Care, August 25, 2026
Hello there, Kryosfear.
We are truly sorry to hear that your Google Pixel 10 Pro has not met your expectations and that you are experiencing slow software, random crashes, and frustration with the pre-installed apps. We understand how disappointing it is when an upgrade feels like a downgrade from your long-term previous device, and we apologize for the stress this has caused.
If you would like to troubleshoot the performance issues or discuss your current device options, please send a direct message to our team on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our digital team can provide a quick resolution.
AT&T Care - Andres
We are truly sorry to hear that your Google Pixel 10 Pro has not met your expectations and that you are experiencing slow software, random crashes, and frustration with the pre-installed apps. We understand how disappointing it is when an upgrade feels like a downgrade from your long-term previous device, and we apologize for the stress this has caused.
If you would like to troubleshoot the performance issues or discuss your current device options, please send a direct message to our team on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our digital team can provide a quick resolution.
AT&T Care - Andres
Written by a customer while visiting ATT.com
Posted by: OATR
from AUSTIN, TX
Verified Purchase:Yes
I returned it because the signal quality was awful and unreliable. It's a known issue that AT&T and Google seemingly refused to acknowledge.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, August 26, 2026
Thanks for confirming the phone was sent back to us. We are sorry to hear that your new Google Pixel 10 Pro did not meet your expectations. We understand how frustrating signal issues can be on a brand-new device, and we apologize for this experience.
We would love to look into this and get it sorted out for you. Please fill out our secure support form:
🔗 https://www.att.com/get-support/
For immediate, one-on-one care, you can also send us a DM on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). We are here to assist. Thank you for being part of AT&T!
We would love to look into this and get it sorted out for you. Please fill out our secure support form:
🔗 https://www.att.com/get-support/
For immediate, one-on-one care, you can also send us a DM on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). We are here to assist. Thank you for being part of AT&T!
Written by a customer while visiting ATT.com
Posted by: Not A samsung
Verified Purchase:Yes
Different from my Samsung
Written by a customer while visiting ATT.com
Posted by: bleneflanderson
from Lancaster, PA
Verified Purchase:Yes
You send these ai constructed emails, and you mess with people's day. I'm at work receiving an email for a phone I never ordered. Wtf is wrong with you people? I'm still under 30 days. I'm canceling this service
Response from ATT.comBy AT&T CARE - Kevin, September 3, 2026
We understand your frustration, and we are so sorry for disrupting your workday with this stress. We want to reassure you that we take unauthorized activity and automated billing issues very seriously. In order for us to secure your account and complete the return process, please contact us via social media so we can listen to you and give you a resolution.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: DanlR
from Mississippi
Verified Purchase:Yes
Quality phone upgrade from the Pixel 6
Written by a customer while visiting ATT.com
Posted by: Leifb67
from Michigan
Verified Purchase:Yes
There are some really nice updates from my previous pixel. Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from San Antonio, TX
Verified Purchase:Yes
Upgrade from Pixel 6 Pro XL. Pixel 10 Pro new and improved.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Bbb4ever
from Fresno ca
Verified Purchase:Yes
If your looking for a camera that's amazing this is the one
I would recommend this to a friend!
Written by a customer while visiting ATT.com