Customer reviews from SanDisk
SanDisk - Phone Drive 256GB USB Type-C - Arctic - White
Average customer rating
1 out of 5
1
(2 Reviews)
Open Ratings Snapshot
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
0%of customers recommend this product. 
(
0 out of 1
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Customer Reviews for SanDisk - Phone Drive 256GB USB Type-C - Arctic - White
Customer Rating
1 out of 5
1
Can’t Load
on January 3, 2026
Posted by: Flash
Purchased SanDisk Ultra
Dual Drive Luxe
My new iPhone 16+
Won’t recognise the SanDisc
Followed all troubleshooting how ever no result
Response from SanDiskBy SM OLS, January 5, 2026
We're sorry to hear about the issue. This drive is compatible with the iPhone 16+ and works with both the Files app(https://support-en.sandisk.com/app/answers/detailweb/a_id/50917) and the SanDisk Memory zone app(https://support-en.sandisk.com/app/answers/detailweb/a_id/52507). Please ensure your iOS is fully updated and try following the setup again. If it's still not recognized, contact our support team at: https://support-en.sandisk.com/app/askweb for step-by-step assistance.
Written by a customer while visiting SanDisk
Customer Rating
1 out of 5
1
Would not recommend.
on January 23, 2026
Posted by: Sunshine moon
Would not recommended. iPhone 16 plus will not pick up phone drive. Tried all the suggested articles to fix the issue. Still not working
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, January 23, 2026
We're sorry to hear this happened. That's not the experience we aim to deliver. Kindly try accessing the drive via Files app (https://support-en.sandisk.com/app/answers/detailweb/a_id/50917) or the Memory zone app (https://support-en.sandisk.com/app/answers/detailweb/a_id/52507) on your iPhone 16 plus. Please ensure the drive is firmly connected and ensure there is no pending iOS update. If the issue continues, please get in touch with our support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb) .
Written by a customer while visiting SanDisk