Customer reviews from De'Longhi
De'Longhi - EVO Next Espresso Machine - Stainless Steel
Average customer rating
4.7
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
125
4 Stars
17
3 Stars
5
2 Stars
1
1 Star
3
89%of customers recommend this product.
(
48 out of
54)
Customer Reviews for De'Longhi - EVO Next Espresso Machine - Stainless Steel
Posted by: Kandy
Length of ownership:1 week
Verified Purchase:Yes
After enjoying the machine for a couple of weeks, I love it
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Mo
Length of ownership:1 month
Verified Purchase:Yes
The espresso machine didn’t work from the start. The milk carafe was not recognized from the espresso machine.
No, I would not recommend this to a friend.
Response from De'LonghiBy De'Longhi Customer Service, January 8, 2026
Dear Customer,
Thank you for sharing your feedback with us. We truly understand how frustrating it can be when your De’Longhi Magnifica Evo Next Espresso Machine (ECAM31080SB) does not work as expected from day one, especially with the milk carafe not being recognized. We’re here to help make this right.
To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Thank you for sharing your feedback with us. We truly understand how frustrating it can be when your De’Longhi Magnifica Evo Next Espresso Machine (ECAM31080SB) does not work as expected from day one, especially with the milk carafe not being recognized. We’re here to help make this right.
To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Written by a customer while visiting De'Longhi
Customer Rating
5
Best ever
on February 20, 2026
Posted by: CPV guy
Length of ownership:3 months
I have used machines like this for 25 years. This is the best machine by far
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Ah-MAZING!
on January 26, 2025
Posted by: tanishavhenson_7822
[This review was collected as part of a promotion.] This espresso machine is amazing! It does everything & even some self-cleaning which is great. It was super easy to set-up. Everything is pretty automated. It does not care for regular coffee and can only do one regular cup of coffee at a time but if you’re making espresso, you can load up on fresh beans. You can change how fine the grind is & it holds a pretty good amount of beans. I LOVE having fresh espresso beans in this machine because every time I walk by it, I get a nice whiff of beans. Yum!!
It’s super easy to use & the screen walks you through everything for cleaning or for the wide variety of espresso inspired drinks you can make. I also really like the milk frothing capability. I use heavy cream and it heats up without issue.
It’s so efficient & user friendly. Would definitely recommend.
Written by a customer while visiting De'Longhi
Customer Rating
5
I love it
on December 3, 2024
Posted by: miguelolivera14_3985
[This review was collected as part of a promotion.] I love this thing. It's so easy to use, clean, and it makes a good variety of drinks. It isn't great for going from espresso drinks to regular coffee, but thsts okay, im a fan.
Written by a customer while visiting De'Longhi
Customer Rating
5
Great features with step by step automation.
on March 7, 2026
Posted by: junc53
Length of ownership:1 month
This has been a great coffee machine. We have enjoyed making a different variety of espresso coffee drinks. I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Kruiser
Length of ownership:1 month
Verified Purchase:Yes
Product has delivered on my expectations. I find is easy to run and not a major chore to clean. Coffee never tasted better.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi