Customer reviews from De'Longhi
De'Longhi - EVO Next Espresso Machine - Stainless Steel
Average customer rating
4.7
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
122
4 Stars
17
3 Stars
4
2 Stars
1
1 Star
3
90%of customers recommend this product.
(
45 out of
50)
Customer Reviews for De'Longhi - EVO Next Espresso Machine - Stainless Steel
Posted by: Liz R
Length of ownership:3 months
Verified Purchase:Yes
Super easy directions and set-up. We were making espresso within 30minutws of getting the machine. Very easy to clean and maintain. I love this machine
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: DShaff
Length of ownership:1 month
Verified Purchase:Yes
So far its been fantastic. Its quick, tasty, and I get exactly what I need when I need it. I enjoy the americano, and the lattes the best. Im also impressed on how clean it.likes to keep itself. Definitely on a different level compared to the pot of coffee days.
Written by a customer while visiting De'Longhi
Posted by: Aslihan
Length of ownership:1 month
Verified Purchase:Yes
This machine ruined regular drip coffee for me 😅 The Coffee and Long Coffee options are so smooth, rich, and flavorful that filter coffee now tastes watered down. Espresso-based but surprisingly balanced and easy to drink. Milk drinks are great too.
If you’re looking for good coffee, not just coffee, this is it ☕️🔥note: husband approved 😂
If you’re looking for good coffee, not just coffee, this is it ☕️🔥note: husband approved 😂
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Ryan
Verified Purchase:Yes
IMO, you buy an automatic (vs semi-automatic) for convenience. This machine takes that to a whole other level. It reminds you of everything you need to do (empty bin, fill water, clean milk, etc).
Love it
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Kandy
Length of ownership:1 week
Verified Purchase:Yes
After enjoying the machine for a couple of weeks, I love it
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Mo
Length of ownership:1 month
Verified Purchase:Yes
The espresso machine didn’t work from the start. The milk carafe was not recognized from the espresso machine.
No, I would not recommend this to a friend.
Response from De'LonghiBy De'Longhi Customer Service, January 8, 2026
Dear Customer,
Thank you for sharing your feedback with us. We truly understand how frustrating it can be when your De’Longhi Magnifica Evo Next Espresso Machine (ECAM31080SB) does not work as expected from day one, especially with the milk carafe not being recognized. We’re here to help make this right.
To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Thank you for sharing your feedback with us. We truly understand how frustrating it can be when your De’Longhi Magnifica Evo Next Espresso Machine (ECAM31080SB) does not work as expected from day one, especially with the milk carafe not being recognized. We’re here to help make this right.
To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Written by a customer while visiting De'Longhi
Customer Rating
5
Best ever
on February 20, 2026
Posted by: CPV guy
Length of ownership:3 months
I have used machines like this for 25 years. This is the best machine by far
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Ah-MAZING!
on January 26, 2025
Posted by: tanishavhenson_7822
[This review was collected as part of a promotion.] This espresso machine is amazing! It does everything & even some self-cleaning which is great. It was super easy to set-up. Everything is pretty automated. It does not care for regular coffee and can only do one regular cup of coffee at a time but if you’re making espresso, you can load up on fresh beans. You can change how fine the grind is & it holds a pretty good amount of beans. I LOVE having fresh espresso beans in this machine because every time I walk by it, I get a nice whiff of beans. Yum!!
It’s super easy to use & the screen walks you through everything for cleaning or for the wide variety of espresso inspired drinks you can make. I also really like the milk frothing capability. I use heavy cream and it heats up without issue.
It’s so efficient & user friendly. Would definitely recommend.
Written by a customer while visiting De'Longhi