Customer reviews from De'Longhi
De'Longhi - EVO Next Espresso Machine - Stainless Steel
Average customer rating
4.7
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
125
4 Stars
17
3 Stars
5
2 Stars
1
1 Star
3
89%of customers recommend this product.
(
48 out of
54)
Customer Reviews for De'Longhi - EVO Next Espresso Machine - Stainless Steel
Posted by: scrambler
Verified Purchase:Yes
Easy to use, great espresso and cappuccino. Lots of possible customizations
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Best machine
on July 26, 2025
Posted by: Shabi
Since I both this machine I like it only the grounding noise is little louder. Compared to Phillips one.Other than that it’s a good machine.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
You have to treat yourself every once in a while
on October 2, 2025
Posted by: Mary B
Length of ownership:3 months
This is a great machine. I was thinking of getting a Ninja Luxe but talked myself into spending a bit more to get this. So glad I did. I figured if I am spending this much $ I better have an automatic one. It is so easy to use and makes a great cup of coffee. Right now my fav is the cappuccino mix. I use sugar free Starbucks syrup, sugar free Torani sauce, Fairlife Whole Milk with either Tim Hortons or Lavazza Super Crema beans. Go ahead and treat yourself to this awesome machine
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
4
First one came broken, second works great so far
on October 12, 2025
Posted by: Alison
Length of ownership:1 month
Verified Purchase:Yes
As title says, our first machine worked terribly. Luckily their service department is really great and the video chat option helped us figure out the problem quickly. They sent us a replacement unit within about 7 days, and now we are very happy. It does everything it needs to.
No, I would not recommend this to a friend.
Written by a customer while visiting De'Longhi
Posted by: Lauren
Length of ownership:1 month
Verified Purchase:Yes
My husband and I are big coffee drinkers. Over the past 25 years we’ve purchased 5 coffee makers. None of which made great tasting coffee! Now we have this one and we are on a coffee cloud every day!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Dorian
Length of ownership:1 month
Verified Purchase:Yes
Is my first espresso machine and i am enjoying a lot.
With just a few button presses, you can enjoy a variety of delicious coffee recipe
The only negative thing that is the water isn't hut enough
With just a few button presses, you can enjoy a variety of delicious coffee recipe
The only negative thing that is the water isn't hut enough
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Mel B.
Length of ownership:1 month
Verified Purchase:Yes
Coffee is fresh, creamy and tastes amazing! Best coffee ever!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Douglas Levin
Length of ownership:1 month
Verified Purchase:Yes
The quality of the grinder is not near the same as an old burr grinder I used before. The difference had a significant effect on the flavor and crema of the espresso. I had to search extensively for beans that would produce near the crema I was looking for. The process is entirely automated, significantly adding to convenience. Convenience vs. quality... I did not return the machine. Convenience won.
I would recommend this to a friend!
Response from De'LonghiBy De'Longhi Customer Service, January 8, 2026
Dear Douglas,
Thank you for sharing your feedback on the De’Longhi Magnifica Evo Next Espresso Machine (ECAM31080SB). We’re glad to hear you appreciate the convenience, and we understand how important grinder quality is for flavor and crema. We’d love to assist you further. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right.
Kind regards,
Thank you for sharing your feedback on the De’Longhi Magnifica Evo Next Espresso Machine (ECAM31080SB). We’re glad to hear you appreciate the convenience, and we understand how important grinder quality is for flavor and crema. We’d love to assist you further. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right.
Kind regards,
Written by a customer while visiting De'Longhi