Customer reviews from De'Longhi
De'Longhi - EVO Next Espresso Machine - Stainless Steel
Average customer rating
4.7
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
117
4 Stars
17
3 Stars
4
2 Stars
1
1 Star
3
89%of customers recommend this product.
(
42 out of
47)
Customer Reviews for De'Longhi - EVO Next Espresso Machine - Stainless Steel
Posted by: Lauren
Length of ownership:1 month
Verified Purchase:Yes
My husband and I are big coffee drinkers. Over the past 25 years we’ve purchased 5 coffee makers. None of which made great tasting coffee! Now we have this one and we are on a coffee cloud every day!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Dorian
Length of ownership:1 month
Verified Purchase:Yes
Is my first espresso machine and i am enjoying a lot.
With just a few button presses, you can enjoy a variety of delicious coffee recipe
The only negative thing that is the water isn't hut enough
With just a few button presses, you can enjoy a variety of delicious coffee recipe
The only negative thing that is the water isn't hut enough
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Mel B.
Length of ownership:1 month
Verified Purchase:Yes
Coffee is fresh, creamy and tastes amazing! Best coffee ever!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Douglas Levin
Length of ownership:1 month
Verified Purchase:Yes
The quality of the grinder is not near the same as an old burr grinder I used before. The difference had a significant effect on the flavor and crema of the espresso. I had to search extensively for beans that would produce near the crema I was looking for. The process is entirely automated, significantly adding to convenience. Convenience vs. quality... I did not return the machine. Convenience won.
I would recommend this to a friend!
Response from De'LonghiBy De'Longhi Customer Service, January 8, 2026
Dear Douglas,
Thank you for sharing your feedback on the De’Longhi Magnifica Evo Next Espresso Machine (ECAM31080SB). We’re glad to hear you appreciate the convenience, and we understand how important grinder quality is for flavor and crema. We’d love to assist you further. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right.
Kind regards,
Thank you for sharing your feedback on the De’Longhi Magnifica Evo Next Espresso Machine (ECAM31080SB). We’re glad to hear you appreciate the convenience, and we understand how important grinder quality is for flavor and crema. We’d love to assist you further. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right.
Kind regards,
Written by a customer while visiting De'Longhi
Posted by: haley12
Length of ownership:1 month
Verified Purchase:Yes
The Delonghi Magnifica Evo is a great coffee machine! It is not huge so fits nicely on my counter. I love that we can pick a great variety of coffee drinks at the touch of a button!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Allan
Length of ownership:1 week
Verified Purchase:Yes
Water leaking in the bottom tray. I messaged the warranty department waiting for response
I would recommend this to a friend!
Response from De'LonghiBy De'Longhi Customer Service, January 8, 2026
Dear Allan,
Thank you for sharing your feedback on the De’Longhi Magnifica Evo Next Espresso Machine (ECAM31080SB). We’re glad you enjoy the machine overall, and we understand how concerning it can be to notice water leaking into the bottom tray. We’d love to assist you further. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right.
Kind regards,
Thank you for sharing your feedback on the De’Longhi Magnifica Evo Next Espresso Machine (ECAM31080SB). We’re glad you enjoy the machine overall, and we understand how concerning it can be to notice water leaking into the bottom tray. We’d love to assist you further. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right.
Kind regards,
Written by a customer while visiting De'Longhi
Posted by: R.H.
Length of ownership:1 month
Verified Purchase:Yes
From the get go; espresso is great and consistent. Milk frothing attachment, will not attach. Bad qc when a brand new machine part doesnt attach.
No, I would not recommend this to a friend.
Response from De'LonghiBy De'Longhi Customer Service, January 8, 2026
Dear R. H.,
Thank you for sharing your feedback on the De’Longhi Magnifica Evo Next Espresso Machine (ECAM31080SB). We’re glad to hear the espresso performance meets your expectations, and we understand how frustrating it can be when the milk frothing attachment doesn’t connect properly. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right.
Kind regards,
Thank you for sharing your feedback on the De’Longhi Magnifica Evo Next Espresso Machine (ECAM31080SB). We’re glad to hear the espresso performance meets your expectations, and we understand how frustrating it can be when the milk frothing attachment doesn’t connect properly. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right.
Kind regards,
Written by a customer while visiting De'Longhi
Posted by: Brenda822
Length of ownership:1 month
Verified Purchase:Yes
Love this machine!! It makes so many different espresso drinks!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi