Customer reviews from Kitchen Aid
KitchenAid - Easy Store 7-Cup Food Processor in Empire - Red
Average customer rating
4.5
(1,700 Reviews)
Rating breakdown 1,700 reviews
5 Stars
1,335
4 Stars
181
3 Stars
41
2 Stars
44
1 Star
99
86%of customers recommend this product.
(
948 out of
1,102)
Customer Reviews for KitchenAid - Easy Store 7-Cup Food Processor in Empire - Red
Customer Rating
2
Started smoking first use
on October 3, 2019
Posted by: Gary1963
from Berkshires
Gender:Male
Bought this Food Processor 5 days ago. First opportunity to use it was last night, and it started smoking while using it. Granted, it was under some strain as I was mixing meat for meatballs, but it was not overloaded. It would stop, smoke and then not start until I unlocked and relocked the main container unit. After this, it would start again and then stop, smoke and only restart after unlocking and locking. I halved the amount I was processing and the problem stopped. Not sure what to do at this point, Kitchen Aid, suggestions?
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, October 7, 2019
Dear Gary1963,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 224917149 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 224917149 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
A workhorse
on November 15, 2018
Posted by: Jayne58
from Rapid City
Gender:Female
[This review was collected as part of a promotion.] I love my new food processor. It is a breeze to use and clean up is easy.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
It's a workhorse for its size
on September 29, 2022
Posted by: linda535
Perfect for a smaller kitchen or dorm. Does almost everything the larger models do, but smaller. Has blade/slicer storage inside the bowl.
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Base is Dead
on December 2, 2018
Posted by: Bvigil
from Chicago, IL
Gender:Female
We received this as a wedding gift...it was the first thing we registered for. Used it about 10 times (not even to its full potential) and when we went to use it about a week ago the base was dead and didn’t turn on. We tried every plug in the kitchen, turning off and on our circuit breakers, and nothing.
So disappointing, considering I thought this top of the line product would last for years to come. Now what do we do??
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, December 3, 2018
Dear Bvigil.
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 212994124 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 212994124 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
returned
on December 9, 2023
Posted by: maxxxxxxx
[This review was collected as part of a promotion.] I returned this 2 days after purchase. Not satisfactory. Not needing anymore info on this particular model of food processor. Thank you
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love it!
on October 4, 2018
Posted by: abigaillee9
from Watertown, New York
Gender:Female
[This review was collected as part of a promotion.] I received this as an anniversary gift last month and I love it!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Very poor motor quality
on December 10, 2025
Posted by: Shri B.
from 75013
UPDATE: I HAVE SENT MANY EMAILS TO THE EMAIL-ID IS PROVIDED IN THE REVIEW REPLY, BUT NO RESPOND YET. NOT EVEN ACKNOWLEDGE OF MY EMAIL FOR WEEKS. EXTREMELY DISAPPOINTING.
I so disappointed as my 7 Cup plus food processor stopped working all sudden in less than a year of use. I don't know why the quality of kitchenaid products have gone down so much. I wish they work on making better quality products verses creating new line of products. I have owned many other brands small appliances but was a big fan until now. I tried to reach by email, no reply yet.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, December 4, 2025
Dear Shri B.,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#371526156 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#371526156 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
A solid choice!
on August 25, 2024
Posted by: zoec135_2949
[This review was collected as part of a promotion.] This is awesome! Very easy to use and clean. Makes great pesto or salsa- lots of different uses. It’s about as loud as you’d expect but worth it to for the speed. No complaints!!
Written by a customer while visiting influenster.com
