Customer reviews from Kitchen Aid
KitchenAid - Easy Store 7-Cup Food Processor in Empire - Red
Average customer rating
4.5 out of 5
4.5
(1,715 Reviews)
Open Ratings Snapshot
Rating breakdown 1,715 reviews
5 Stars
1,342
4 Stars
183
3 Stars
43
2 Stars
44
1 Star
103
86%of customers recommend this product. 
(
955 out of 1,114
)
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Customer Reviews for KitchenAid - Easy Store 7-Cup Food Processor in Empire - Red
Customer Rating
5 out of 5
5
Ease of use and cleanup
on November 25, 2025
Posted by: Jim
Actually, just purchased and used for the first time but am very happy with the layout and ease of usage and cleanup. I obviously can't speak to the long-range durability, but this seems like a very well thought out and well-built product and I'm looking forwards to years of great use. I almost purchase a different brand, but the kitchen aid name brand is why I picked this one and couldn't be happier. Thanks, and Happy Holidays
Written by a customer while visiting Kitchen Aid
Customer Rating
3 out of 5
3
Limited life span
on November 15, 2025
Posted by: TiffyD
from Vancouver WA
I used to love this little food processor, but after owning it for a little over a year, the handle broke, and KitchenAid doesn’t offer a replacement bowl for purchase. This feels irresponsible in terms of the environmental impact.
Response from Kitchen AidBy KitchenAid Small ApplianceNovember 17, 2025
Dear TiffyD,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#369544701 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1 out of 5
1
Broke after 4 years
on October 13, 2025
Posted by: jvp
from Fort Worth, TX
Bought this about 4 years ago. Fuse went bad and it no longer works. KitchenAid refuses to fix it even after you jump through all the hoops to talk to anyone.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small ApplianceOctober 14, 2025
Dear jvp,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#361847549 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3 out of 5
3
Lovely Machine
on September 5, 2025
Posted by: Poodlefeet
This was my first food processor. Loved the size, easy/intuitive to use. Love that there is no twisting involved to lock the bowl and the lid into place. Latch that holds the lid down broke pretty early on, but simply holding lid down solved that. Then daughter used it, well, tried to use it to chop up dates. Motor burned up/froze up, not sure which, but only solution to that problem is to replace. Getting a larger model with more bells and whistles, but will not be allowing dates anywhere near it!
I would recommend this to a friend!
Response from Kitchen AidBy KitchenAid Small ApplianceSeptember 8, 2025
Dear Poodlefeet, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#356602610 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2 out of 5
2
Disappointed
on June 16, 2025
Posted by: Bernie44
[This review was collected as part of a promotion.] I am somewhat disappointed. When processing, food does not rotate from top to bottom. The lower food is more processed than the top. Also, there is a big space between the slicing blade and the bottom of the feed tube. Once the food being sliced gets short, it falls into that space and doesn’t get sliced.
Response from Kitchen AidBy KA Review TeamJune 18, 2025
Dear Bernie44,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291785442 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2 out of 5
2
hot garbage
on June 16, 2025
Posted by: disappointedkitchenaid
from Michigan
[This review was collected as part of a promotion.] I'm so disappointed in the quality compared to my old kitchen aid food processor. Previous one lasted about 18 years I think. I was disappointed I could not find parts to fix that one. Anyway, this new one is garbage. very plastic, the buttons are weird to me. On my first use, it did not shred the cheese very well (big chunks that did not shred due to the lid or something. The processor slowed down and I had to readjust the cheese block and press lighter? This thing is hot garbage. I really do not like it at all. The Kitchen Aid brand just lost a customer due to this. I no longer associate your name with quality.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid ReviewsKitchenAid BrandJune 16, 2025
Dear disappointedkitchenaid,

Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291768864 for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Well made!
on June 6, 2025
Posted by: VickyH
[This review was collected as part of a promotion.] I bought this to replace an old, small processor. I like the size of this new one. It's also easy to clean and use. I'm very happy with my purchase!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
So easy to use and clean, makes cooking a lot easi
on May 29, 2025
Posted by: sheisshelb_9742
[This review was collected as part of a promotion.] This food processor makes life so much easier!! It is so simple to use and not hard to clean either, the parts come out and go in with no problem. Also it is much quieter than my old one which is always a plus!
Written by a customer while visiting Kitchen Aid
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