Customer reviews from Kitchen Aid
KitchenAid - Easy Store 7-Cup Food Processor in Empire - Red
Average customer rating
4.5
(1,715 Reviews)
Rating breakdown 1,715 reviews
5 Stars
1,342
4 Stars
183
3 Stars
43
2 Stars
44
1 Star
103
86%of customers recommend this product.
(
955 out of
1,114)
Customer Reviews for KitchenAid - Easy Store 7-Cup Food Processor in Empire - Red
Customer Rating
1
Died on first use
on December 28, 2018
Posted by: Susan R.
from Redwood City, CA
Gender:Female
Bought this to help with preparing Christmas dinner. Unfortunately, it began smoking and stopped operating entirely. Would not restart, and I have been unable to get in touch with anyone at the toll-free number.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, December 31, 2018
Dear Susan R.
Thank you for your review.
We are sorry to learn of the concern you expressed regarding the 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#213873093 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding the 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#213873093 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Cheap Quality Not Premium
on December 26, 2018
Posted by: MickOwens
from New York
Gender:Male
Owned a KitchenAid food processor before which was very sturdy and durable. A great workhorse that was feature packed. Decided to get a compact model but this is so flimsy. The dials are tacky and sticky. The cutting blade is weak and the dough blade looks like a toy piece. KitchenAid don’t make quality products anymore. This is not what I would expect from this brand. It’s not sturdy and very noisey. Under load it wobbles and the motor struggles. Doesn’t have enough power. This functions like a chopper at best. What a let down.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Grosska, KASA, December 26, 2018
Dear MickOwens,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KA Food Processor . We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID # 213758723 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KA Food Processor . We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID # 213758723 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Great size, but...
on December 26, 2018
Posted by: Aja22
from Cape Cod, MA
Gender:Female
I purchased this processor this past summer. I've used it only a few times, mostly for purees and pie crusts. While I was preparing Christmas eve dinner, I attempted to dice some room temp Parmesan cheese. It was only 3 ozs. and cut into small cubes. After pulsing twice, the processor stopped. I should have read some of these reviews before purchasing. Very disappointed. It should have been able to handle it.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Grosska, KASA, December 26, 2018
Dear Aja22,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KA food processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 213758704 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KA food processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 213758704 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Quit working
on December 4, 2018
Posted by: whatdoesitmatter
from Excelsior Springs MO
Gender:Female
I rec'd my 7-cup food processor from QVC on 10/8. Today is 12/4 and I tried to use it and it's dead. I thought I blew an electrical circuit so I tried another receptacle and it still didn't work. I loved this model - it's lighter weight and pretty color. I have many kitchenAid appliances - hope they don't shoot craps too.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, December 5, 2018
Dear whatdoesitmatter.
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 213105669 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 213105669 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Base is Dead
on December 2, 2018
Posted by: Bvigil
from Chicago, IL
Gender:Female
We received this as a wedding gift...it was the first thing we registered for. Used it about 10 times (not even to its full potential) and when we went to use it about a week ago the base was dead and didn’t turn on. We tried every plug in the kitchen, turning off and on our circuit breakers, and nothing.
So disappointing, considering I thought this top of the line product would last for years to come. Now what do we do??
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, December 3, 2018
Dear Bvigil.
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 212994124 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 212994124 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Does an EXCELLENT job!
on November 19, 2018
Posted by: Ms Martha
from San Antonio, Texas
Gender:Female
[This review was collected as part of a promotion.] When I made this purchase I was unsure if it was really necessary or would be useful. Best decision I made! I have arthritis in my hands and is now difficult for me to to cut, chop and especially grate manually. This beautiful processor takes care of it all!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
A workhorse
on November 15, 2018
Posted by: Jayne58
from Rapid City
Gender:Female
[This review was collected as part of a promotion.] I love my new food processor. It is a breeze to use and clean up is easy.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Compact design
on October 27, 2018
Posted by: Nagarajan
from Martinez, GA 30907
Gender:Male
[This review was collected as part of a promotion.] KitchenAid products are almost synonymous with dependability and convenience. The designs are compact, functional and easy to operate. The quality, finish and ergonomics are pleasing.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid