Customer Reviews for KitchenAid - Easy Store 7-Cup Food Processor in Empire - Red
Customer Rating
5
Amazing Results!
on January 3, 2019
Posted by: Shawni1999
from Silsbee, Texas
Gender:Female
[This review was collected as part of a promotion.] I got my 7 cup food processor for Christmas this year and I absolutely love it! I used to use a smaller product of a different brand but never got the results I wanted. It always took a long time to process and some shaking of the product as well. My new food processor works quickly and has a great capacity! I wouldn't trade it for anything!
[This review was collected as part of a promotion.] This food processor was purchased to replace one (different brand) that had given up the ghost after 10 years of loyal service. I'm very pleased with my choice of KitchenAid brand for the replacement. It's easy to use, chops, grinds, purees, quickly and evenly. It's easy to put together and take apart again for cleaning and storage. I'm sold on KitchenAid.
I received this as a gift for Christmas and I used it that day and just tried to use it yesterday with some cheese -less than 8oz and it froze in the middle of the process and as of today it will not work. I used out for the same amount of cheese the first time with no issues. Since it's a gift I don't think that I can use the warranty due to the fact that I nor the purchaser has the receipt so now I just have a nice looking counter ornament which is disappointing because I love kitchenaid, I've had my trusty kitchen aid mixer for 4 years and its still going strong.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, January 3, 2019
Dear TonyaNash,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 213951567 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team
Usually I love kitchenaid products, and I was really excited to receive this as a Christmas gift this year. However, on the first use this started spewing terrible smelling smoke around my kitchen. Very disappointed in this product.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, December 31, 2018
Dear NT21.
Thank you for your review. We are sorry to learn of the concern you expressed regarding the 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 213899750 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team