Customer Reviews for KitchenAid - Easy Store 7-Cup Food Processor in Empire - Red
Customer Rating
1
Poor quality
on January 13, 2026
Posted by: Shurwitz
Lid snap broke on 2nd use. KitchenAid no support..
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, January 13, 2026
Dear Shurwitz, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#376179947 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
I bought this for myself for my birthday. I like it, but find it a little weak for what I was expecting from Kitchen Aid. It will do for what I wanted it for.
Very good at chopping dried fruits and nuts. Cheese, especially Parmigiana Reggiano and Pecorino Romano tend to get stuck where chute meets blade. I have had this or a similar Kitchen Aid food processor of years. Gets the job done every time.
So happy with this purchase! I used to have the smaller version which was great but now that I’m older & have a growing family it was really time for an upgrade. I had received a different brand as a gift & it just wasn’t effective enough. I got rid of it & got this one for myself! Best decision!
Think it should be more powerful, did carrots, too0k awhile to process
Response from Kitchen AidBy KA Reviews, KitchenAid, January 2, 2026
Dear Gracie, Thank you for your feedback. While your food processor seems to be functioning as intended, we're sorry to hear it hasn't fully met your expectations. Please reach out to our Customer Experience team at 800-541-6390 so we can assist further.
This is a great food processor if you are looking something small but powerful! I have thoroughly enjoyed using it and the instruction videos on the website are very helpful and informative. IMO, a great value for the price!
UPDATE: I HAVE SENT MANY EMAILS TO THE EMAIL-ID IS PROVIDED IN THE REVIEW REPLY, BUT NO RESPOND YET. NOT EVEN ACKNOWLEDGE OF MY EMAIL FOR WEEKS. EXTREMELY DISAPPOINTING.
I so disappointed as my 7 Cup plus food processor stopped working all sudden in less than a year of use. I don't know why the quality of kitchenaid products have gone down so much. I wish they work on making better quality products verses creating new line of products. I have owned many other brands small appliances but was a big fan until now. I tried to reach by email, no reply yet.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, December 4, 2025
Dear Shri B., Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#371526156 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team