Customer Reviews for KitchenAid - Easy Store 7-Cup Food Processor in Empire - Red
Customer Rating
2
Started smoking first use
on October 3, 2019
Posted by: Gary1963
from Berkshires
Gender:Male
Bought this Food Processor 5 days ago. First opportunity to use it was last night, and it started smoking while using it. Granted, it was under some strain as I was mixing meat for meatballs, but it was not overloaded. It would stop, smoke and then not start until I unlocked and relocked the main container unit. After this, it would start again and then stop, smoke and only restart after unlocking and locking. I halved the amount I was processing and the problem stopped. Not sure what to do at this point, Kitchen Aid, suggestions?
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, October 7, 2019
Dear Gary1963, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 224917149 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team
[This review was collected as part of a promotion.] This 7 cup food processor is the perfect size. It’s so easy to use and cleanup is easy to. No issues. It’s made food prep fast and simple.
This is so easy to use, and quick easy cleanup! I bought this for my daughter and I have used it numerous times. I am now going to buy one for myself because I enjoy the size, the ease of using it, everything comes out just as it should. Mary 66
[This review was collected as part of a promotion.] So far I have used the processor only for chopping vegetables, but it seemed underpowered to me. I will continue to use and try other things.
[This review was collected as part of a promotion.] I bought this a few weeks ago, but have only used it once. I shredded cheese and it it a great job in a short amount of time. Donna 47
[This review was collected as part of a promotion.] I used to use a smaller sized food processor, this 7 cup one is just perfect for making scorns, pie crust, and pesto sauce. It’s easy to remove the lid and clean. I wish there were more color options.