Customer Reviews for KitchenAid - Easy Store 7-Cup Food Processor in Empire - Red
Customer Rating
1
Poor quality
on December 30, 2019
Posted by: Jona2727
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought this a year ago, used less than 20 times in total. About 3 or 4 months ago a screw fell off from the handle in the dishwasher( top rack) which made it impossible to turn on. I only used it for like 5 times back then so I contacted KitchenAid, they sent me a new bowl without returning the broken one back which made me very happy and since then I want to use it as much as possible. I used it to shred carrots and cheddar cheese mainly. A few days ago, after shredding a quarter block cheese, it stopped working. Nothing weird, I tried a few more times after that and it just wouldn’t turn on. Then I checked my warranty, it’s already one week past...so sad, I really want to like it but now I can’t trust the quality of this brand. Not even sure if I should get those attachments that were on my wishing list for my mixer.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, December 31, 2019
Dear Jona2727, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 227853851 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team
[This review was collected as part of a promotion.] I asked my husband for a 3 cup processor! He came home with a 7 cup, man oh man am I pleased! I used it to prepare my Christmas meal and it literally saved me hours of preparation time! Awesome product!
[This review was collected as part of a promotion.] I asked my husband for a 3 cup processor! He came home with a 7 cup, man oh man am I pleased! I used it to prepare my Christmas meal and it literally saved me hours of preparation time! Awesome product!
[This review was collected as part of a promotion.] I had a Cusinart for many years. It was way too big and clunky and I sold it. After using and loving my KitchaAid Mixer I bought this also. It's got some really good features and I'm glad I bought it.
[This review was collected as part of a promotion.] I like the power and speed of my new Kitchenaid food processor. I do wish the piece, used to push food down in the feeder tube, wasn’t able to slide out when I open the lid.
[This review was collected as part of a promotion.] This is the best food processor I have ever owned. Wish I would have had it when all of the kids were still at home. This bad boy can take on all the big jobs. I love that I can take my home grown tomatoes in the summer time and make massive amounts of salsa for my family and friends. Another plus is that I have quit buying packaged shredded cheese and am now grating it in the food processor. So much better than the packaged stuff. This one is actually powerful enough to handle grating cheese. I think the possibilities are endless and I am anxious to try other things. I love all of my Kitchen Aid products.