Customer Reviews for KitchenAid - Easy Store 7-Cup Food Processor in Empire - Red
Customer Rating
5
Cooking is Fun Again
on October 25, 2020
Posted by: JustGeorge
from Porterville, Calif.
[This review was collected as part of a promotion.] I purchased this food processor about a month ago. I didn’t realize what a time save this would be. Thank you KitchenAid for putting so much quality and functionality in such a wonderful product. My only regret is that I didn’t purchase this sooner.
I dropped my lid on the floor it cracked and pieces of plastic broke off. THIS WAS THE FIRST TIME I DROPPED IT!!!! It is not usable because the black liner does not stay up on the lid. I had this for about 5 months. Very disappointed in this product considering its a KitchenAid.
I would recommend this to a friend!
Response from Kitchen AidBy Consumer Affairs, January 14, 2021
Hi HIGH LIFE, Thank you for providing feedback on your 7 Cup Food Processor Lid. We are sorry to learn you have experienced this issue. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
[This review was collected as part of a promotion.] I can’t give a review on something that didn’t work.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, October 16, 2020
Hi Bully grandma, Thank you for providing feedback on your Food Processor. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
When I first got this processor, it seemed to be a nice, high quality appliance. Unfortunately, after 3 months and, maybe 10 uses (mostly chopping veggies and shredding cheese) the nut holding the spindle cracked making the unit useless and I can’t find the cup or the nut to fix it. It is still under warranty but the for hassle of shipping and waiting, I just don’t feel it’s worth the hassle
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, October 16, 2020
Hi JeffWB, Thank you for providing feedback on your Food Processor. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
[This review was collected as part of a promotion.] Customer service is great! The lid jammed on my third or fourth use, and I was sent a replacement free of charge within three days.
I received this product as a gift in 2017 and up until now, it has worked great! It works well for ricing cauliflower, grating cheese and shredding carrots. I use the product on a semi regular basis. Today (10/5/2020) I was making humus, like I have done in the past, when smoke starting coming up from the bottom of the processor. It smelled like burning plastic. I am disappointed that this product is deteriorating after not that long of a life. If you are looking to use a food processor on regularly basis, I would not recommend this product.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, October 7, 2020
Hi mykitchenisonfire, Thank you for providing feedback on your 7 Cup Food Processor. We are sorry to learn you have experienced this issue with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.