Customer reviews from Kitchen Aid
KitchenAid - Easy Store 7-Cup Food Processor in Empire - Red
Average customer rating
4.5
(1,715 Reviews)
Rating breakdown 1,715 reviews
5 Stars
1,342
4 Stars
183
3 Stars
43
2 Stars
44
1 Star
103
86%of customers recommend this product.
(
955 out of
1,114)
Customer Reviews for KitchenAid - Easy Store 7-Cup Food Processor in Empire - Red
Customer Rating
1
Was So Excited...
on December 2, 2020
Posted by: Ty-Guy
from Dallas, TX
I was so excited to purchase my first KitchenAid product after always hearing and seeing such great things about them. Unfortunately, I hate this food processor so much, it just kind of sits on the counter as a decoration, and I wipe off the dust every now and then.
I wish you had greater control over the processing itself for the price you pay for the machine, but it’s not terrible.
The circular blade is absolutely useless. There’s such a large gap between the lid and the blade that I’ve found it’s easier and more consistent to grate, slice, and shred by hand.
There are also some key design flaws, like how there’s no way to lock the top piece, so it falls out whenever you open the lid if you forget to take it off.
I wish I’d just never bought it lol
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, December 3, 2020
Hi Ty-Guy, Thank you for providing feedback on your Food Processor. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Powerful machine
on November 28, 2020
Posted by: Jackdb
from Morton Grove, Il
[This review was collected as part of a promotion.] We bought this food processor to help with recipes that call for finely chopped ingredients. It has exceeded our expectations. It chops nuts quickly and uniformly. We love it.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Good as long as you are covered with Warranty
on November 27, 2020
Posted by: MohSa
from Columbia, MD
Very good food processor, my wife used it all the time.
But we didn't expect it to stop working on Month 14... 2 months after the warranty expired!!
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, November 30, 2020
Hi MohSa, Thank you for providing feedback on your 7 Cup Food Processor. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Sadly Disappointed
on November 26, 2020
Posted by: ChristinaAE
from OK
I received this as a gift from my girls this summer and have used it twice. I got it out to use this morning, Thanksgiving, and as I was pulsing it just STOPPED working NO WARNING! I was soooo upset because I have several KitchenAid products since usually they last forever. This hasn't lasted 4 months. I do not have a receipt as this was a gift, but I'm hoping they will replace this product and stand by their brand.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, November 27, 2020
Hi ChristinaAE, Thank you for providing feedback on your 7 cup food processor. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 so we can try to further assist with your current issue.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Simple to use
on November 17, 2020
Posted by: Gailsj12
from New york
[This review was collected as part of a promotion.] I bought this because it was simple to use and just the size i needed. Doesn't take much room on the counter and looks good
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great helper.
on November 14, 2020
Posted by: Ayla Yolaç
from İstanbul ,Turkey
İt ‘is exactly what I want. Everyday I use it. I use for all my food preparations .
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Thought it would be more durable for the price.
on November 7, 2020
Posted by: CheenaP
from Dingmans Ferry, PA
I bought this in June as a replacement for my older food processor which I had for 10 years and I loved! Upon receipt the latch that closes the food processor was broken off. Because of Covid and the fact that I could still use it I didn't bother returning it. I've used it 4x. It does work well but it shorts out if it is processing for more than 30 seconds which is very strange. If you click the of button it does start working again. I was washing it today and slipped out of my hand and the kid broke into pieces. Considering it was maybe a 6in into a plastic sink it should not have broken. For the price I expected a much higher quality. I'm extremely disappointed in this considering I've used it so little. I can't even find a replacement lid on this site.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, November 9, 2020
Hi CheenaP, Thank you for providing feedback on your 7 Cup Food Processor Lid, We are sorry to learn of this issue with the lid. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Blew out
on November 3, 2020
Posted by: Jenna6486
from Alsip, Illinois
I purchased this in August and it's been awesome until today. It blew out and I saw a spark come from underneath. For the price I would have expected to have this for at least a couple years.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, November 4, 2020
Hi Jenna6486, Thank you for providing feedback on your 7 Cup Food Processor. We are sorry to learn you have experienced this issue. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Written by a customer while visiting Kitchen Aid