When this first arrived, I was very excited to be able to store my coffee in this very well-designed canister. Even now, I enjoy the user experience of vacuum-sealing my beans and the overall look. However, after about two weeks of daily use, I found that the canister stopped keeping a seal even after multiple twists beyond what I would typically do. After taking it apart and putting it back together, it seems to be keeping a seal for now, but by that time it’s purpose of keeping my beans fresh longer wasn’t accomplished. Maybe ours was a defect?
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
1
Great concept but it doesn’t work.
on September 18, 2023
Posted by: JEV
from Mid Atlantic
The failure rate of these is awful. I bought one and it did not hold a seal immediately. I contacted customer service and they says they had a bad batch of kids. So they sent me a new one which was nice. The new one worked for roughly a year now it’s failing but since it’s past warranty I’m out of luck.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
4
Great product, but you need to offer replacement canisters!
on March 4, 2026
Posted by: tomgustin3
Awesome product (5 stars). My only complaint is that you do not offer replacement canisters for the likely outcome of glass breaking (1 star). It happened to me, and I had to purchase a whole new canister with a lid. Now, I have a random lid of no use to me, so I am using it as a very expensive paperweight. So, your product is great, but your replacement policy for glass items makes no sense.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Doesn’t keep a seal.
on April 5, 2023
Posted by: Gabriel Z.
from US
This product has never kept a seal for more than a few hrs. I’ve tried blowing air through the top section as suggested but it has not helped.
Terrible, doesn’t work - green dot doesn’t drop. Obviously a design flaw. Don’t buy.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
2
North worth the price
on December 30, 2025
Posted by: wt84
Doesn't close right nor does it feel like it takes out all the air. Wasn't worth the price. This company seems to get by from the look of their products but they don't seem to actually work very well.
Written by a customer while visiting Fellow
Customer Rating
1
Good luck
on May 13, 2023
Posted by: tom b.
from US
Bought 2ofthem,, The first one defective right away not three days,,, Send both back
Written by a customer while visiting Fellow
Customer Rating
1
Defective- does not seal
on October 5, 2023
Posted by: daniel
From brand new, this has been completely unable to hold a seal. It also takes ages to seal in the first place (probably due to the same defect.) Got this as a gift but hoping I can find a way to return or exchange it.