Customer reviews from frigidaire.com
Frigidaire - 26 Cu. Ft. Standard Depth Side-by-Side Refrigerator with CrispSeal Crispers - Smudge Proof Stainless Steel
Average customer rating
4.8
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
57
4 Stars
16
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 26 Cu. Ft. Standard Depth Side-by-Side Refrigerator with CrispSeal Crispers - Smudge Proof Stainless Steel
Customer Rating
4
Frigidaire side by side without ice maker
on January 30, 2026
Posted by: Sungardener
[This review was collected as part of a promotion.] Very happy with our new refrigerator. The only complaint would be the handles and the one door. The handles look like they are all scratched up and rough. I have tried cleaning them but that did not help. They feel chalky and look scratched. The one door is shorter than the other. It isn't much of a difference, just enough to notice.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 2, 2026
Hi there! Thank you for taking the time to share your experience with us. We’re very glad to hear that you’re happy with your new refrigerator overall.
We’re sorry to learn about your concerns with the handles and the door alignment. We understand how disappointing it can be when the finish of the handles appears rough or scratched despite cleaning, and when the door height difference—though slight—is noticeable. These details matter, especially on a new appliance.
Your feedback is important to us and will be shared with our product and quality teams for review. If the handle finish or door alignment continues to concern you, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re sorry to learn about your concerns with the handles and the door alignment. We understand how disappointing it can be when the finish of the handles appears rough or scratched despite cleaning, and when the door height difference—though slight—is noticeable. These details matter, especially on a new appliance.
Your feedback is important to us and will be shared with our product and quality teams for review. If the handle finish or door alignment continues to concern you, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Functions well so far, but exterior fit and finish is lacking
on February 2, 2026
Posted by: ArrPee
[This review was collected as part of a promotion.] This review is for a replacement fridge. The first unit had serious fit and finish issues. The freezer door had a bulge in the middle, and the top did not line up with the fridge door top (off by a quarter inch). The door handles were seriously misaligned. At the recommended temperature settings, liquids (milk, juice) in the fridge started freezing. The replacement unit doors line up better but still is off by a few mm and the door handles are still quite visibly misaligned. But the freezing and cooling performance seems on track. It has a couple of dents on one side but since this does not seem to impede functionality and we did not want to go through another warranty replacement, we just let it be. This fridge is definitely noisier than the Samsung we had before. But we have become acclimated to the hum and are OK with it. The biggest plus is we no longer have to deal with problematic water coolers and icemakers -- this is one of the two brands that we found without either at the 26 cu.ft. capacity. So, we are settling for what seems to be the best available from a very limited choice set. This unit has been with us for just 10 days now. Time will tell if we made the right decision.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 4, 2026
Hi there! Thank you for taking the time to share your experience with your replacement refrigerator. We’re glad to hear that the cooling performance is meeting your needs and that you’re finding the fridge functional without the challenges of water dispensers or ice makers.
We also appreciate your honesty regarding the fit, finish, and noise. Feedback like yours is very important, as it helps our team identify areas for improvement in both product design and quality control. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your honesty regarding the fit, finish, and noise. Feedback like yours is very important, as it helps our team identify areas for improvement in both product design and quality control. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value, Quiet, and Spacious Refrigerator
on February 3, 2026
Posted by: Dpatino
[This review was collected as part of a promotion.] I bought this refrigerator for a rental property, and it has been an excellent choice. I really like the side-by-side design, which offers plenty of storage space and makes everything easy to organize. The stainless steel finish looks modern and high quality. It runs very quietly, and the odor control keeps the fridge fresh. The drawers do an excellent job of keeping vegetables fresh. Overall, it’s an incredible value for the price, and my tenant absolutely loves it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 5, 2026
Hi there! Thank you for sharing your experience! We’re thrilled to hear that the side-by-side design, quiet operation, and odor control are making a positive difference in your rental property. It’s great to know the drawers are keeping produce fresh and that your tenant is happy with the fridge. We truly appreciate your feedback and are glad it’s providing excellent value for the price!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 5, 2026
Thank you so much for sharing your experience! We’re thrilled to hear that your refrigerator has been a great fit for your rental property and that your tenant is enjoying it. It’s wonderful to know that the side-by-side design, ample storage, quiet operation, and odor control are making a positive difference.
We’re especially glad the drawers are keeping vegetables fresh and that the stainless steel finish is meeting your expectations for both style and quality. Your feedback reinforces why we strive to deliver appliances that combine functionality, durability, and value.
If you ever need assistance or have questions about your appliance, our team is happy to help. You can connect with us through Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. - Maria
We’re especially glad the drawers are keeping vegetables fresh and that the stainless steel finish is meeting your expectations for both style and quality. Your feedback reinforces why we strive to deliver appliances that combine functionality, durability, and value.
If you ever need assistance or have questions about your appliance, our team is happy to help. You can connect with us through Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
very nice frig
on February 3, 2026
Posted by: wongman
[This review was collected as part of a promotion.] No problems after a few weeks. Buy made in America only!
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 3, 2026
Thank you for your feedback! We’re glad to hear everything has been working well so far and appreciate you taking the time to share your experience. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!!!
on February 7, 2026
Posted by: Tabas
[This review was collected as part of a promotion.] I've had Frigidaire fridges and freezers for years and they've all been excellent and this one is no exception. I am happy with this purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 10, 2026
Hi there. Thank you for your continued loyalty to Frigidaire! We’re delighted to hear that your new fridge is living up to the high standards of your previous appliances. We truly appreciate your support and are so glad you’re happy with your purchase!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great!
on February 16, 2026
Posted by: Ca13
[This review was collected as part of a promotion.] This fridge has plenty of room. I recommend it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 17, 2026
Hi there! Thank you so much for your great feedback!
We’re thrilled to hear that your refrigerator from Frigidaire offers plenty of room and is meeting your needs. Having ample storage space can make such a difference in keeping everything organized and accessible, and we’re glad it’s working well for you.
We truly appreciate your recommendation and your support. Thank you for choosing Frigidaire! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re thrilled to hear that your refrigerator from Frigidaire offers plenty of room and is meeting your needs. Having ample storage space can make such a difference in keeping everything organized and accessible, and we’re glad it’s working well for you.
We truly appreciate your recommendation and your support. Thank you for choosing Frigidaire! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent Choice
on February 17, 2026
Posted by: rodi316
[This review was collected as part of a promotion.] I’m really happy with this Frigidaire. It looks great in the kitchen—the stainless finish is sleek and really pulls the whole space together. Plus, it’s huge inside. There's plenty of room for everything, it runs quietly, and it keeps everything perfectly cold. It's a solid, reliable upgrade that looks as good as it performs.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 18, 2026
Hi rodi316,
Thank you so much for your wonderful feedback! We’re thrilled to hear how happy you are with your Frigidaire and that the sleek stainless finish beautifully ties your kitchen together. It’s great to know you’re enjoying the spacious interior, quiet operation, and reliable cooling performance.
We love hearing that it’s a solid upgrade that looks just as good as it performs — that’s exactly what we aim for.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Thank you so much for your wonderful feedback! We’re thrilled to hear how happy you are with your Frigidaire and that the sleek stainless finish beautifully ties your kitchen together. It’s great to know you’re enjoying the spacious interior, quiet operation, and reliable cooling performance.
We love hearing that it’s a solid upgrade that looks just as good as it performs — that’s exactly what we aim for.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
26 CF Side-by-side refrigerator
on February 21, 2026
Posted by: Petmom
[This review was collected as part of a promotion.] The refrigerator is spacious, quiet and very well lit inside. The refrigerator it replaced had an additional bin in the refrigerator side. I do miss that. I love the LED lighting. I did not want an ice maker and I like the extra freezer room this gives me without it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 23, 2026
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your new refrigerator’s spacious interior, quiet operation, and bright LED lighting. It’s wonderful to know that the extra freezer space without an ice maker is working well for your needs.
We also appreciate your note about missing the additional bin that was in your previous refrigerator. Feedback like this is valuable and helps us understand what features matter most to our customers.
If you ever have questions about optimizing your refrigerator’s storage or features, we’re happy to assist. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again for sharing your experience, and we hope you continue to enjoy your new refrigerator for years to come! – Maria
We also appreciate your note about missing the additional bin that was in your previous refrigerator. Feedback like this is valuable and helps us understand what features matter most to our customers.
If you ever have questions about optimizing your refrigerator’s storage or features, we’re happy to assist. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again for sharing your experience, and we hope you continue to enjoy your new refrigerator for years to come! – Maria
Written by a customer while visiting frigidaire.com