Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.6
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
31
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
4
Nice Fridge but there are differences to adjust to
on March 11, 2026
Posted by: Foodie327
Beautiful looking. Doors have to be opened by grasp area on tops or bottoms of doors which takes getting used to. Also fridge designed to sit level from side to side but leans slightly downward towards back wall to allow for proper closure of doors and drawers. This is written in users manual. It is hardly noticeable but if you are a level nut it
could drive you crazy. No meat drawer just 2 crisper drawers. I use one for cheese and meat and other for fruits and veggies. Doors have roomy shelves but no egg compartment. Fridge shelves are adjustable to your liking. Design seems more open concept than the fridge we had previously. Water dispensed from inside refrigerator which seems unusual but I like it. Makes lots of ice. This is one of the only Fridge I could find that fit our space nicely.
could drive you crazy. No meat drawer just 2 crisper drawers. I use one for cheese and meat and other for fruits and veggies. Doors have roomy shelves but no egg compartment. Fridge shelves are adjustable to your liking. Design seems more open concept than the fridge we had previously. Water dispensed from inside refrigerator which seems unusual but I like it. Makes lots of ice. This is one of the only Fridge I could find that fit our space nicely.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 13, 2026
Thank you for your detailed review! We’re glad to hear that your 20 Cu. Ft. Counter-Depth French Door Refrigerator is fitting nicely in your space and that you appreciate its design, adjustability, and ice-making capabilities.
We understand that features like the door handles, slight leveling toward the back, and lack of a dedicated meat or egg compartment may take some getting used to. Your feedback on how you’ve adapted—using the crisper drawers creatively and enjoying the water dispenser—is very helpful and informative for other customers.
We hope your refrigerator continues to provide convenient and reliable performance in your kitchen for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand that features like the door handles, slight leveling toward the back, and lack of a dedicated meat or egg compartment may take some getting used to. Your feedback on how you’ve adapted—using the crisper drawers creatively and enjoying the water dispenser—is very helpful and informative for other customers.
We hope your refrigerator continues to provide convenient and reliable performance in your kitchen for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
French door refrigerator
on March 13, 2026
Posted by: Acurry
[This review was collected as part of a promotion.] Came as advertised. Nice features works very well
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 13, 2026
Hi Acurry, thank you for sharing your feedback! We’re glad to hear your French door refrigerator is working very well and that it delivered the features you expected. It’s wonderful to know it’s meeting your needs.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
on March 17, 2026
Posted by: Askme26
[This review was collected as part of a promotion.] Fits well in small area
Freezer has limited space
Freezer has limited space
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 18, 2026
Hi there. Thank you for your feedback! We’re glad to hear the unit fits well in your space.
We understand your note about the freezer capacity. Space can vary by model, and we appreciate you sharing how it’s working for your needs. If you’d ever like tips on organizing the freezer to maximize storage, we’d be happy to help. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Thank you for choosing Frigidaire.
Best Regards,
Ruth
We understand your note about the freezer capacity. Space can vary by model, and we appreciate you sharing how it’s working for your needs. If you’d ever like tips on organizing the freezer to maximize storage, we’d be happy to help. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Thank you for choosing Frigidaire.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 18, 2026
Posted by: Fonseca57
[This review was collected as part of a promotion.] Is good fridge
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 20, 2026
Hi Fonseca57, thank you for your feedback! We’re glad to hear you’re enjoying your refrigerator and that it’s working well for you.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
on March 21, 2026
Posted by: Ticketnana
[This review was collected as part of a promotion.] Makes quite a bit of noise
There is an error showing which we have not been able to figure out
There is an error showing which we have not been able to figure out
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 23, 2026
Thank you for your feedback. We’re sorry to hear that your Frigidaire appliance is making more noise than expected and that you’ve encountered an error.
We’d like to help get this resolved for you. Please contact our customer care team via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We’d like to help get this resolved for you. Please contact our customer care team via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com