Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.6
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
31
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
4
Great value
on February 28, 2026
Posted by: Chris_9872423
[This review was collected as part of a promotion.] Very nice appliance. Great use of space on the interior. The thermostat seems to be a little off based on the thermometers I keep in the fridge, but it was easy to adjust the internal temperature. So far it's working great.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 3, 2026
Hi Chris_9872423! Thank you for sharing your experience with us! We’re so glad to hear that you’re happy with your refrigerator and the interior design. It’s great that you’ve found it easy to adjust the temperature to your liking!
We appreciate you bringing up the thermostat issue. While slight variations can sometimes occur, we’re happy to know that you were able to make the necessary adjustments. If you ever need assistance or further support with temperature settings or anything else, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate you bringing up the thermostat issue. While slight variations can sometimes occur, we’re happy to know that you were able to make the necessary adjustments. If you ever need assistance or further support with temperature settings or anything else, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful!
on March 3, 2026
Posted by: Savkitty
[This review was collected as part of a promotion.] This refrigerator meets all the criteria. Beautiful inside and out! Great filtered water and tons of ice! Very spacious and fits perfectly in our kitchen. Highly recommend!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 3, 2026
Thank you so much for your wonderful review of the 20 Cu. Ft. Counter-Depth French Door Refrigerator! We’re thrilled to hear that it meets all of your criteria and that you’re enjoying its beautiful design and spacious interior.
It’s great to know that the filtered water and ample ice production have been convenient and that the refrigerator fits perfectly in your kitchen. We truly appreciate your recommendation and are delighted to hear that it’s enhancing your kitchen experience.
If you have any further questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
It’s great to know that the filtered water and ample ice production have been convenient and that the refrigerator fits perfectly in your kitchen. We truly appreciate your recommendation and are delighted to hear that it’s enhancing your kitchen experience.
If you have any further questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fit a difficult to fill niche
on March 3, 2026
Posted by: JreverseS
[This review was collected as part of a promotion.] Had been looking for years for a fridge that was a good fit for our unusual (small) space, and this one fit the bill
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 3, 2026
Thank you for sharing your feedback about the 20 Cu. Ft. Counter-Depth French Door Refrigerator! We’re so glad to hear that this refrigerator is the perfect fit for your unique space.
We understand how challenging it can be to find the right appliance for smaller or unconventional spaces, and we’re thrilled that our model met your needs. We hope it continues to provide both the functionality and style you’re looking for.
If you ever have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
We understand how challenging it can be to find the right appliance for smaller or unconventional spaces, and we’re thrilled that our model met your needs. We hope it continues to provide both the functionality and style you’re looking for.
If you ever have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Roomy
on March 4, 2026
Posted by: Nanagilbert4
[This review was collected as part of a promotion.] Has more room than I expected. Only change I would like is for door shelves to be adjustable.
Response from frigidaire.comBy John, Online Outreach Specialist, March 4, 2026
Hello, Nanagilbert14.
Thank you so much for sharing your feedback!
We’re delighted to hear that your refrigerator has more room than you expected — that’s always great to discover after bringing a new appliance home. It’s wonderful to know the capacity is meeting your needs.
We also truly appreciate your suggestion regarding adjustable door shelves. Feedback like yours is incredibly valuable, as it helps us understand what features matter most to our customers. We’ll be sure to share your comments with our product development team for future consideration.
Thank you again for choosing Frigidaire and for taking the time to share your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
-John
Thank you so much for sharing your feedback!
We’re delighted to hear that your refrigerator has more room than you expected — that’s always great to discover after bringing a new appliance home. It’s wonderful to know the capacity is meeting your needs.
We also truly appreciate your suggestion regarding adjustable door shelves. Feedback like yours is incredibly valuable, as it helps us understand what features matter most to our customers. We’ll be sure to share your comments with our product development team for future consideration.
Thank you again for choosing Frigidaire and for taking the time to share your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
-John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on March 6, 2026
Posted by: Cdeeh1234
[This review was collected as part of a promotion.] Love this fridge so far! Perfect size for our new house
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 9, 2026
Thank you for sharing your feedback!
We’re glad to hear that your 20 Cu. Ft. Counter-Depth French Door Refrigerator is the perfect size for your new home and that you’re enjoying it so far.
We hope it continues to provide convenience, ample storage, and reliable performance for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that your 20 Cu. Ft. Counter-Depth French Door Refrigerator is the perfect size for your new home and that you’re enjoying it so far.
We hope it continues to provide convenience, ample storage, and reliable performance for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
20 cf frig
on March 7, 2026
Posted by: mommas stuff
[This review was collected as part of a promotion.] At first, I was surprised there were no door handles, but now like the look. Kind of disappointed there is no fresh meat storage drawer. Trying to figure out where to put our lunch meats, hot dogs,sausage, cheese and butter. Overall, we like it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that you like the overall look and performance of your refrigerator. We appreciate your input regarding the fresh meat storage and hope you’re able to find a convenient solution for your lunch meats and other items. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Max space inside with compact design
on March 10, 2026
Posted by: Morgatron
[This review was collected as part of a promotion.] This counter depth fridge has all the amenities that larger fridges have and it fits neatly in a smaller/narrow kitchen.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 13, 2026
Hello, Morgatron. We’re thrilled to hear your counter-depth fridge is giving you maximum space while fitting perfectly in your kitchen! It’s wonderful that you’re enjoying all the features of a larger fridge in such a compact design. Thank you for sharing your experience! If you ever have questions, want tips, or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 11, 2026
Posted by: SkyTab
[This review was collected as part of a promotion.] This fridge is amazing. It’s not as deep as my last fridges meaning it fits better in my small kitchen, but the French door style makes it seem much bigger. The water and ice features work great. I’m very happy with this purchase.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 11, 2026
Thank you for sharing your feedback! We’re thrilled to hear your fridge fits perfectly in your kitchen, that the French door style gives it a spacious feel, and that the water and ice features are working great. We’re so glad you’re happy with your purchase. If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com