Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.6
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
31
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
3
Not happy
on February 11, 2026
Posted by: maaat
The vegetable drawers are too small to store celery without folding it. There is no place to stand up a bottle of wine. Door shelves are not adjustable. The freezer is too small. Did not include a tray for eggs.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 13, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear that the fridge isn’t meeting your storage needs—especially regarding the vegetable drawers, freezer space, door shelves, and lack of an egg tray.
We appreciate your detailed input, as it helps us understand how customers use our products and where improvements can be made. If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate your detailed input, as it helps us understand how customers use our products and where improvements can be made. If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love it! Fits a unique/smaller space
on February 15, 2026
Posted by: AnnaSea
[This review was collected as part of a promotion.] Love not having handles on the front (top of doors to open / upper and lower). Water and ice are great as well. Could easily be a 5 star if it had a freezer light (and an additional fridge light or near the back) - I am using a wireless motion led in the freezer. Really happy with/ the purchase.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 16, 2026
Hi Anna! Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying the handle-free design and that the water and ice features are working well for you. It’s great to know the refrigerator is meeting your needs and making daily use convenient.
We understand your point about the missing freezer and additional fridge lighting. Your creative solution with a wireless motion LED is clever, and we appreciate you sharing this insight — it’s helpful feedback for our product teams as they consider future improvements.
Overall, we’re glad you’re happy with your fridge and hope it continues to provide reliable performance and convenience for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand your point about the missing freezer and additional fridge lighting. Your creative solution with a wireless motion LED is clever, and we appreciate you sharing this insight — it’s helpful feedback for our product teams as they consider future improvements.
Overall, we’re glad you’re happy with your fridge and hope it continues to provide reliable performance and convenience for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the fridge
on February 20, 2026
Posted by: Tammy sambrano
[This review was collected as part of a promotion.] The freezer is a bit small but everything is nice overall
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 23, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying your freezer overall and appreciate your note about the size. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
sleek and functional
on February 21, 2026
Posted by: lew27
[This review was collected as part of a promotion.] fits space perfect and looks amazing!
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 24, 2026
Hi lew27, thank you for sharing your feedback! We’re so glad to hear your appliance fits the space perfectly and looks amazing in your home. It’s wonderful to know it complements your kitchen just as you hoped.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge
on February 22, 2026
Posted by: MC up north
[This review was collected as part of a promotion.] It's a good refrigerator with clean lines and compact storage.
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 24, 2026
Hi, MC up north! Thank you for choosing Frigidaire and for sharing your feedback! We’re glad to hear you’re enjoying the clean, streamlined design and compact storage of your French Door refrigerator. It’s great to know it’s been a good fit for your home. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST and we will dive right in. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so goo
on February 22, 2026
Posted by: Neil A
[This review was collected as part of a promotion.] So far the unit seems to work as expected. I like the water dispenser located inside. The refrigerator seems to cool quickly. I would have liked a light in the freezer but it’s not a deal breaker.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 24, 2026
Hi Neil! Thank you for sharing your feedback! We’re glad to hear that your refrigerator is cooling quickly and that you’re enjoying the convenient internal water dispenser.
We understand your note about the freezer light — it’s a helpful suggestion, and we appreciate you sharing it. It’s great to hear that, overall, the unit is meeting your expectations and serving your needs well.
We’re happy your Frigidaire appliance is performing reliably in your kitchen! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand your note about the freezer light — it’s a helpful suggestion, and we appreciate you sharing it. It’s great to hear that, overall, the unit is meeting your expectations and serving your needs well.
We’re happy your Frigidaire appliance is performing reliably in your kitchen! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 20 Cu. Ft. Counter-Depth French Door Refrigerator
on February 25, 2026
Posted by: Dave Paz
[This review was collected as part of a promotion.] The refrigerator is sleek and modern. It keeps food cold and provides a large storage area in both the refrigerator and freezer areas. Wife loves the shelving spacing and has been keeping her lettuce crisp longer than other refrigerators we have had in the past.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 26, 2026
Hello Dave Paz, thank you for sharing your experience! We’re delighted to hear that your new refrigerator is keeping your food cold, providing plenty of storage, and helping keep your lettuce crisp longer. It’s wonderful to know that the shelving design is a hit with your wife and making daily meal prep even easier.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your sleek, modern appliance!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your sleek, modern appliance!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2026
Posted by: BryanZS
[This review was collected as part of a promotion.] This was the perfect refrigerator for the space in our kitchen. It looks great, fits perfectly in the space we have, and we love the clean and simple design.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 26, 2026
Hello BryanZS, thank you for sharing your experience! We’re thrilled to hear that your new refrigerator fits perfectly in your kitchen and that you love its clean, simple design. It’s wonderful to know it’s both functional and stylish for your space.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your appliance! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your appliance! - Maico
Written by a customer while visiting frigidaire.com