Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.6
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
31
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 20 Cu. Ft. Counter Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Spacious and Space-saving Fridge
on October 18, 2025
Posted by: robrosebeth
[This review was collected as part of a promotion.] This fridge is a huge improvement over our side by side. We have a tiny kitchen. If you opened our oven and our side by side fridge, there was only about 2 inches of clearance. With this counter depth model, the freezer is a drawer on the bottom. We can now work at the stove and bake in the oven while getting ingredients out of the fridge at the same time!
Not only that, but the refrigerated top portion seems to hold so much more than our previous fridge. It is amazing how much more space there is for our condiments in the doors, and for food storage on the shelves. We can store more groceries now! Our shopping habits are going to change.
Not only that, but the refrigerated top portion seems to hold so much more than our previous fridge. It is amazing how much more space there is for our condiments in the doors, and for food storage on the shelves. We can store more groceries now! Our shopping habits are going to change.
The ice tray in the freezer is convenient to reach in and grab some ice real quick. I wasn't sure how I'd feel about the water being inside the fridge. After trying it for a few days, I actually like it! I collect magnets from everywhere we travel. Not having a water port on the outside of the fridge is not only a cleaner look, but leaves that much more room for my magnet collection to grow. Additionally, the water comes out very fast. I don't have to stand there very long to fill up my 40oz Stanley cup.
The air filter inside the fridge has been nice, too. My family likes to eat some very smelly foods and we frequently have leftovers. I've noticed this fridge doesn't leach smells from our leftover meals. I no longer have to keep 2-3 boxes of baking soda in there. It's a great feature!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the look and style
on November 15, 2025
Posted by: ckw13
[This review was collected as part of a promotion.] This fits pretty good in my RV replacing a Norcold. It does stick out a bit, but not an issue. Keeps things cold! Everyonce in a while it makes a weird loud noise, but it doesn't last long.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek fridge
on November 20, 2025
Posted by: Lolo1988
This refrigerator has been a fantastic upgrade to my kitchen. I love that it has no handles or external water spout—the clean, seamless front gives it such a sleek, modern look. Despite the minimalist design, the inside is spacious, well-organized, and keeps everything perfectly chilled. Quiet, stylish, and functional—highly recommend!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 24, 2025
Hi there! Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that your new refrigerator has been a fantastic upgrade and that you’re enjoying its sleek design, spacious interior, and quiet, reliable performance.
Your recommendation means a lot to us! If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your recommendation means a lot to us! If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Smart Choice
on November 25, 2025
Posted by: CKWolfe
[This review was collected as part of a promotion.] I love the new fridge. It keeps things cool/cold and runs efficiently. Very large and roomy both the fridge and freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek design
on February 5, 2026
Posted by: kdtb
[This review was collected as part of a promotion.] We like the sleek design of this refrigerator. It's not bulky and has plenty of space on the interior.
Response from frigidaire.comBy Chris, Online Outreach Specialist, February 6, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying the sleek design and the spacious interior. It’s great to know it fits well in your kitchen while giving you plenty of storage. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 5, 2026
Posted by: Nanamama
[This review was collected as part of a promotion.] So far it’s great after two weeks. Love the door storage.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 6, 2026
Hi there, thank you for sharing your feedback with us. We’re glad to hear that everything has been great so far after two weeks and that you’re loving the door storage. We appreciate you taking the time to let us know. If you need any assistance or have any questions, feel free to contact us via Live Chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’ll be happy to help. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not bad
on February 11, 2026
Posted by: Don 55
[This review was collected as part of a promotion.] I was limited on height due to hardwood floor installation so my options were thin. That said, I'm a little miffed that I could have gotten another model that was 40 percent larger capacity while only 1 1/2 inches taller.for $100 less. Another inch or two of depth would have helped. A little more freezer space in the ratio would have been nice also. It also seems a little loud at times. My old fridge was a 30 year old Amana that I never could tell was running. I don't like the fact that it doesn't come with any kind of a dust cover over the mechanicals in the rear and levelers are pretty primitive. In general, this unit seems to be doing the job and the styling is nice. I like the fact it has no handles to clean around. I can't really rate the water and ice because we have a use a water softener and did not hook it up to water.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 12, 2026
Thank you for your detailed feedback. We appreciate hearing both the pros and areas where the unit could be improved. It’s great to know you like the styling, the handle-free design, and that the fridge is generally doing the job for your needs.
We also understand your concerns about capacity, noise, and rear access features—those are valuable points that help us and our partners evaluate design improvements.
Thank you again for sharing your experience and thoughtful observations. We hope your fridge continues to serve you well. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We also understand your concerns about capacity, noise, and rear access features—those are valuable points that help us and our partners evaluate design improvements.
Thank you again for sharing your experience and thoughtful observations. We hope your fridge continues to serve you well. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good replacement
on February 11, 2026
Posted by: Terry 50
[This review was collected as part of a promotion.] My previous French door fridge/freezer died and I had to find a replacement.The best fit for the space I had available tinned out to be my new fridgidaire. It has all the features I want or need including an internal water dispenser and icemaker.. my wife and I are very happy with our new fridgidaire.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 12, 2026
Thank you for sharing your experience with your 20 Cu. Ft. Counter-Depth French Door Refrigerator. We’re delighted to hear that it was the perfect fit for your space and includes all the features you and your wife were looking for, including the internal water dispenser and icemaker.
It’s wonderful to know that you’re both very happy with your new Frigidaire. Your feedback is greatly appreciated, and we’re thrilled that your replacement refrigerator is meeting your needs so well. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s wonderful to know that you’re both very happy with your new Frigidaire. Your feedback is greatly appreciated, and we’re thrilled that your replacement refrigerator is meeting your needs so well. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com